Ste Wright Community Champion

Hi @Vignesh Babu Nagarajan You can do this with Automation. To do this for a project: * Go to Project Settings > Automation > Automation * Select the Rules tab, then press the blue Create rule button in the top-right * For the Trigger, select Scheduled* Select how often to run this rule * Check the box Run a JQL search and…

Hi @stephen.abiero Natively, you can't easily see how long an issue spent in each status. You'll likely need an app to achieve this functionality - you could consider: * Time in Status * Time in Status for Jira Cloud * Status Time / Status Time Free * Agile Tools - Epic Tree & Time in Status * EazyBI - this does more than…

Hi @Christopher Bonzol The price will be based on the number of users you have active within your instance. On the Pricing tab, in the Pricing FAQs you can see more information about how to determine your pricing - specifically: How do I determine my cloud pricing? Apps are billed based on the number of users in your…

Hi @sanjay_sapra I don't believe this is possible natively; you'd need an app to extend the functionality of validators to linked issues - such as Jira Misc Workflow Extensions Check out more options for workflow enhancing apps on the Marketplace :) Ste

Hi @Reinhard Unger Do you have any unreleased fixversions? Just checking the basics first! Ste

Hi @Anurag Sonawane You could create these fields, with the right permissions. I'm not sure which hosting type you're using so here's some information you could check out: * Cloud (Classic project): Configure issue custom fields * Cloud (Next-Gen project): Customize an issue's fields in next-gen projects *…

Hi @Kaori Kawauchi Custom CSS is restricted on Confluence Cloud. See this page for functional differences in Cloud; the detail on CSS is on the Look and feel row. There is a suggestion to allow this - see CONFCLOUD-36137 - which you could vote for and follow :) Ste

Hi @Niv Ben-Yehuda It is possible in Classic boards to display this information on an issue's card, to do this: * On your board, select the breadcrumbs (...) in the top-right, and choose Board Settings * From the left-hand menu, select Card Layout * Select your RAG Status field from the drop-down(s), and press Add…

Hi @Kaori Kawauchi Assuming you're using Jira to manage user access, you should be able to manage Admins this way: * Go to https://admin.atlassian.com/ * Next to the appropriate organization, select "Manage users" * Filter the list for the different types of Admin (Jira, Confluence, Site, etc) This will allow you to manage…

Hi @Nani Aside from the board options mentioned by Alexis (which are a great option), there are a few other options worth considering: * Dashboard: You could provide a dashboard as each user's home page. This could list their open issues, the status of them, things that are important or overdue, etc. See more about how to…

Hi @Kira Volvovsky Not natively - if this was a feature I haven't seen it for some time. There is a suggestion to allow for attachment renaming - see JRACLOUD-25060 - which you could vote/follow. You might have previously used an app to do this - I would check out what is available on the Marketplace to meet your needs :)…

Hi @kellie Just a reminder if the above doesn't help it would be best to reach out to Trello Support for further assistance :) Ste

Hi @Felix Bauer This is the current behaviour when using the new issue view, for now. The suggestion JRACLOUD-71890 appears to cover this requirement; I would vote/follow this suggestion - and read the Atlassian Update for more information! Ste

Hi @Mahima Srivastav Not at this stage; there is an open suggestion for this though - see AUT-269 Ste

Hi @Mac McCabe I'm not sure the visual is available via the API - but all the data is just issue data that can be accessed and re-visualised in a similar format elsewhere (for example, in a BI tool). I would consider checking out the REST API documentation, to help with this process. Ste

Hi @roy_ferguson If your organisation is using firewall or proxy settings, this could be blocking some verification services. I would whitelist Atlassian's domains and IPs and see if this resolves the issue - see those on this page. If you're still having issues - or if you're the main Admin and cannot access your site to…

Hi @Erick Orrala You can use this page to help troubleshoot issues with the Roadmap. For corrupt issues, see this section: Manage corrupt issues An issue's considered corrupt if certain details, like the issue type, status, status category, or rank settings are invalid. The details might have been missing when the issue…

Hi Lydia, For error codes like this, it can be easier to just contact the app's vendor for assistance. You can do this from an app's Marketplace listing; support options are under the "Support" tab. For example, if this is the "Training for Jira" app provided by Atlassian, see support options on this page. Ste

Hi Mariam, This might be related to a known issue in the workflow editor - see this answer which has some great detail on this! If this is the case, you will need to copy the active workflow, make your modifications and then replace the existing workflow in the workflow scheme. Ste

Hi @Дмитрий Тимершин Whilst there is a limit on the size a file can be when uploaded, there is currently no account data storage limit. You can find more information on this page; specifically see: Limitations There is a 10 MB file upload limit per attachment. However, paid members have a 250 MB file upload limit per…

Hi Kirill, How are you opening the Word document? Are you downloading, modifying and re-uploading it? Or are you using an app to edit it through Confluence? Does the document need to be in Word? Could it be recreated as a Confluence page, which would alert you when multiple users are editing and has more mature version…

Hi @Sujata birajdar DHTMLX is a JavaScript UI Framework; not sure we'll be able to answer why this isn't working! I would suggest contacting the vendor directly - you can do this from their Marketplace listing's support page. Ste

Hi @Sujata birajdar DHTMLX is a JavaScript UI Framework; not sure we'll be able to answer why this is failing! I would suggest contacting the vendor directly - you can do this from their Marketplace listing's support page. Ste

Hi @yosser.mahfoudh When you say deactivate do you mean deletion? To delete your OpsGenie account, you'll need to be the Account Owner. You can see instructions on how to delete the account on this page. If you mean your personal Atlassian Account, you can see instructions on how to do that on this page instead If this…

Hi @Jesse Berkeley No problem :) I've modified the link, it should now work! Ste

Hi @Amit Karekar To create a filter, you need the metadata to be in a field. Reopened date isn't a native field, but you could create one to use in your filter. For example, you could: * Custom Field: Create a Date Picker custom field, called "Reopened Date". I would advise not adding it to a screen to make it harder for a…

Hi @Daniela Brat It can be either. I've seen teams utilise Summary for the user story, so that they can see it when utilising Story-based swimlanes on a board. These swimlanes show the sub-tasks below a story, but the Summary is visible along the top of the swimlane itself. Other teams use Description so the story and the…

Hi @Jesse Berkeley I think it depends on the question. If the reply directly answers the question, then it is the correct answer - even if it isn't what the asker might want to hear. For example, your question on a blocked status for releases is the correct answer - there isn't one, but there is a suggestion you can…

Hi @Maks I'm not sure this is possible at this stage; there are suggestions for both these things though: * AUT-991 - Ability to send email to all members of a project role * AUT-279 - Provide access to users in project roles via smart-values It might be useful to keep your Release Managers in a multi-select custom field…

Hi @[deleted] Was this a one-off or a regular issue when using this function? And was this Classic or Next-Gen? Ste