Ste Wright Community Champion

Hi @Daniel Mould Can I confirm: * Is this Confluence Server or Cloud? * When you say Workflow on a Space, are you using an app (eg. Comala Workflows)? Ste

Hi @Raymond Touchette Can I confirm: * Is this Jira Cloud or Server? * How do you want to pull the data - eg. API, JQL, etc? * If JQL, do you have any apps which extend JQL? Ste

Hi @Steve Shipway Not sure; I looked on JAC but could only find this bug: CONFCLOUD-67565 I'd add yourself as an Affected Customer so Atlassian at least knows it's of interest to you. Ste

Hi @Guilherme Penna Not that I know of. An alternative (that I haven't tried) might be to group disabled components into an "Archive" component group so they're tidier on the status page? Ste

Hi @Frank Rentef I've always found Anchors do this, including in Server. To resolve, place a custom anchor (not a link to a Header) into the page, several lines above the spot you're anchoring to. So for example: * Edit your Confluence page * Add a macro using "/" or the "+" button in the navigation bar, and…

Hi @Grant Gochnauer In general, I would advise using the Server to Cloud migration guide to help plan your migration. There's a few different cloud migration methods, but in lots of instances, it might make sense to clean-up your existing environment before making the move. See Clean up your Server instance before…

Hi @Javier Figueroa Is this Jira Cloud or Server/DC? --- If this is in Jira Cloud, you have Automation for Jira built-in. See below for a brief guide to creating a rule as a JSM Project Admin: * On your JSM Project, select Project Settings from the left-hand menu * Select Automation > Automation from the new left-hand menu…

Hi @Benjamin Kabuya There's some great resources to help you get the most out of your Atlassian Products. I'd start by checking out: * Atlassian Support: You can find information about each product, alongside documentation to help with using and administering the products * Atlassian University: Check out the learning…

Hi @Parvathy Manishanker davey Can I confirm: * Do you have one Jira Project, or multiple? * Are the "projects" Epics within one Jira Project? --- Components are project-specific - so if you have one Jira project with "projects" as Epics, you could use Components to represent the Team working on each Epic. These can be…

Hi @jlee The Knowledge Base in JSM is made up of Confluence Pages, so you'll need to add a new Article to the relevant Space(s) linked to your JSM Project and upload your video to it. There is a bug stopping videos from playing in some circumstances though, requiring them to be downloadable attachments instead -…

Hi @Mirna Milad You can see instructions on uploading to Jira from a CSV here: https://support.atlassian.com/jira-core-cloud/docs/create-issues-using-the-csv-importer/ Ste

Hi @Brenda Lee I've got this to work, but not using "Parent", as there's only options for Parent of Subtask, and Parent Epic in Automation. --- This is how I did it: * Trigger: Issue Transitioned: Leave Blank if it's for all statuses, or specify From/To where needed * Condition: Issue Fields Condition - Issue Type =…

Hi @Steve Shipway I think you're referring to Shortcut Links. If yes, these are only available in the legacy editor. See more detail on this page. To activate the legacy editor, according to this article you need to contact https://support.atlassian.com/ Ste

Hi @Steve Shipway Looks like the Info Boxes issue is a bug - see CONFCLOUD-70212 I would advise adding yourself as an "Affected Customer" to this bug. I couldn't find a bug for the Headings. I did try it and you're right, it doesn't seem to impact the sizing greatly when using different ones. You could raise this as a…

Hi @taelor toews To use the information in a queue, it'll need to be metadata you can refer to. There aren't fields for Last Updated By, Last Commented By or Last Comment Date/Time - but you could create them, and use Automation to populate them? --- This is how I did it to test this scenario, using Comments: * Custom…

Hi @Benjamin Kabuya Welcome to the Community! Is there something you're looking for help with? :) Ste

Hi @Dan Tombs You can follow the request for custom fields in both: * https://codebarrel.atlassian.net/browse/AUT-1996 * https://jira.atlassian.com/browse/JRACLOUD-75018 I would suggest voting for JRACLOUD-75018 to help Atlassian know you're a user who is looking for this functionality. Ste

Hi @Rasko Just to confirm, do you have two free Power Ups on one board at present, on a free plan? Ste

Hi @David Boothroyd If you mean this integration, then as far as I can tell it's only incidents. If you think this is an enhancement that should be made to the StatusPage/Jira integration, I'd make a suggestion on jira.atlassian.com. Ste

Hi @Vishal Biyani Just to confirm... * You have Subtasks below a Task (or similar standard issue type) * The Subtasks are all in a "Done" status with a resolution set * The % does not say 100% ...? --- The estimates / time logged shouldn't impact the % completion of the Subtasks in my experience - it's a count of Subtasks…

Hi @sweta pradhan Are you following the vendors instructions for these uploads? If yes, and it's still not working, I would advise contacting SmartBear via the support page in Marketplace for the best assistance! Ste

Hi @Dr Roz You can invite users as guests? See this article to understand guests, which are free/billable and what a guest can do. If this isn't what you meant, let us know! Ste

Hi @[deleted] You'll need to modify your Classic projects' permission schemes. Allowing Any logged in user to see a Classic project means there is no limit on their visibility. Instead, I would consider: * Adding a new group via User Management - for example, Global Access * Adding all users to this group who should have…

Hi @Riya Shahdadpuri Seems to work for me, based on the teams available in the Teams tab within the same plan. Are the Teams applied to issues within the Plan? Ste

Hi @Mark Wheeler You can move some of the fields on the right-hand side into the main area using Tabs! * Go to Project Settings > Screens * Select a screen * Add a Tab to the screen, and move fields into it These fields will then show in Tabs on the larger, main area rather than all down the right-hand side. You can also…

Hi @Huy Tran Cong Welcome to the Community :) I'd suggest doing this via Automation in Cloud, rather than a Post Function. For example, to add the creating user to the field "Supporter" after an issue is created, you could: * Go to Project Settings > Automation * Press the blue Create Rule button * For the Trigger, select…

Hi @Chris Thompson As @Charlie Misonne says, this isn't possible to modify on the new view, but there is an open suggestion to change this - see JRACLOUD-70098 There are a few other options though! --------------- If this is for Backlog refinement, you could add the created date to each card? To do this, you'll need to be…

Hi @amy schneider You could consider a BI Tool - such as Tableau or PowerBI? I'd consider linking these to Jira via the APIs though, rather than exporting/importing a CSV. This would allow you to reference the Issue History, and create significantly more powerful reporting. A similar option within Jira would be to use a…

Hi @Elisa Proctor You could list the Tasks in Team Calendars for Confluence? This can reference Jira issues as events. Please note though, Team Calendars is now only available with Data Center - I wasn't sure if you had Server or DC! ---------------- Other, server-based app options can be seen on the Marketplace, for…

Hi @Julie Sagar Versions are project specific - so even if they have the same name, they're technically two unique Versions. There are some options though... -------------- Automation Rules would need to be per FixVersion for this to work. This is because Automation Rules could not reference the "same" FixVersion name…