Ste Wright Community Champion

Hi @Sai Gangadhar I'd contact the vendor for this one - see their support options here I can't see anything specific on this in their documentation. Each App is different so you'd need to check with them to see if this type of functionality is available. Ste

Hi @sai chinamuthevi I've assumed here: * You're uploading all these Issues as newly created Issues * You're using the Jira Admin importer - External System Import This support page will help you do this - the basic details are: * You need to use Issue IDs in the CSV file to do the mapping, not Issue Keys, if uploading all…

Hi @Vaisakhan G R When you say rename the filter gadget - do you mean... * Change what the specific title is for the gadget on a dashboard? or... * Change the Gadget's actual name from "Filter Results"? For (1), the name next to "Filter Results" is just the name of your Saved Filter - you could change the Filter's name (if…

Hi @Deborah O Can you clarify what you mean by an issue breach? Ste

Hi @Sai Gangadhar Which App is it? In case it is Smart Checklist (guessing based on your description) - it's possible to set Checklists using Automation - see their help documents You could set the JQL condition to be based on "Request Type" rather than Issue Type, thus allowing you to apply different checklists in…

Hi @Sidhant Sharma You'll need to use the REST API to view the full change logs - see details here: https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/ There are Apps which can help you with this also - such as: * Issue History for Jira * EazyBI - this is a BI reporting tool, but you could look to use it to…

Hi @Fabian Lim Open to using a post-function / Scriptrunner, if that's the best option. It'd be good to get some more details of how you might do this, to work from! Ste

To add to David's instructions, this is the new process for Company-managed (formerly Classic) Projects: * Select Projects > Create Project * Select a template - for example, Kanban * Select the button Use template * Select a company-managed project * On the next screen, Add project details, the box Share settings with an…

Hi @Chrisjir Parkin Not natively, you'd need to use an app like suggested in the answer below. Ste

Hi @Kyle Mann This is still possible, it's just a few steps into the process: * Select Projects > Create Project * Select a template - for example, Kanban * Select the button Use template * Select a company-managed project * On the next screen, Add project details, the box Share settings with an existing project is…

Hi @Meital Adir , @Bart A workaround I've used to counter this is to use an Automation rule - for example: * Trigger: Issue Created / Issue Updated * Condition: Epic Link is not empty, and Issue Type = Initiative, Feature, etc * Action: Remove Epic Link * Action: Send user who triggered the rule an email, stating that…

Hi @Pierre-Éric OUDIN Sounds more like a permissions issue - you might need a more restrictive permission scheme so users cannot automatically see all projects. See more on these Support pages: * How do Jira permissions work? * Company-managed: Manage project permissions * Team-managed: Add people to team-managed projects…

Hi @Beverly You need to have all Sub-tasks closed under a Story when closing a Sprint. If not, you need to keep the Story open and move it into the next Sprint to also bring over the Sub-tasks (both open and closed). Sprints are related to Story-level issues - Sub-tasks cannot be in a Sprint by themselves. Ste

Hi @Błażej Tarasewicz If you're still looking for this, I'd advise contacting https://support.atlassian.com/ Ste

Hi @Joy Sun Is this still an issue for you? Ste

Hi michael.bryce@concision.co.nz Not at this stage - see the feature request mentioned in my comment above for more information. Ste

Hi @Joshua Swanson Have you included the Epics in your Board's Filter? Ste

Hi @Matthew Greenfield The option Nishant mentioned is available in Server/Data Center, but not in Cloud. Ste

Hi @Bill Bill It's set to 32,767 characters in Cloud - and is not editable. You can vote for this to become configurable via JRACLOUD-63007 Ste

Hi @Hadas Hamerovv If you're on Cloud, these buttons are from a previous iteration of the Issue View - the current Issue View on Cloud no longer has buttons for Statuses. You can see how opsbar-sequence works in Cloud now in JRACLOUD-70702 Ste

Hi @Carlos Piqueres It depends how you identify each specific queue. Could you clarify what unique identifiers are used in your queue setup? Ste

Hi @Jessica Venditti Team-managed Projects used to be called Next-Gen. It's not possible to share Workflows between different Team-managed projects at this stage, only Company-managed. There is a feature request to allow this though - check-out JSWCLOUD-17430 Ste

Hi @Bradley Matthews If you mean could the Quick Filter take multiple labels into account, then yes - you could make the JQL labels in (Test1, Test2, Test3) to search for issues which contain multiple labels. Or to search for different labels individually, just creating multiple Quick Filters :) --- You need Board Admin to…

Hi @PD Sheehan Finally got a chance to test this, it works awesome! Thanks so much for this! Ste

Hi @David Loszewski Does the Answer above not assist in terms of smart values? If not: * What type of field is it? * What value are you trying to show? * Is it a Team-managed or Company-managed project? Ste

Hi @Benjamin Kabuya For Confluence, I'd consider checking out: * Get started with Confluence Cloud * The Confluence User or Confluence Administrator Learning Paths * Confluence Cloud Support's main page These should get you started on your learning journey! Ste

Hi @[deleted] Can I clarify what you mean by timeline? Are you referring to Incident Timelines from OpsGenie? Or something else? A screenshot would be ideal here :) Ste

Hi @[deleted] Not by default; there is a CHANGED function in JQL but it's not available for the field due date. You're also correct, updatedDate is any update made to an issue, rather than just to one field or a selection of fields. I'd think the best options here are: * Automation: Create a custom field - eg. DD Change…

Hi @Joy Sun It's worth checking your global permissions first; to @mention users, you'll need the permission Browse users and groups. See this page on how Global Permissions work, and how to grant users access to them. If this isn't the issue, let us know :) Ste

Hi @Gavin If you're using the non-Jira Admin uploader (i.e via Search > Import from CSV), I haven't seen a specific list of available fields. Best way I find is to try and check. If the field Comment Body isn't possible to map to, then it's not available for non-Jira Admins. Ste