Ste Wright Community Champion

Hi @Alvaro Castillo Can you clarify on a screenshot which button you pressed to open the above pop-up? Ste

Hi @Melle van Keulen The automation might be the issue here. Component Lead is only assigned at creation, from Component(s) chosen on the Create Issue screen. If the automation rule is running after creation (i.e the trigger is Issue Created) - then it's running too late, it's classed as an Issue edit. There's a few…

Hi @Veleslav Panov As an example, this could be done using Automation for Jira This App allows for automatic actions to take placed, based on a set of rules... * Trigger: Listens for an event in Jira to start the automation * Condition: Narrow the scope of where actions are applied * Action: The automated tasks So for…

Hi @Douglas Mark Carter The sidebar you're choosing these options from lists various categories - but they're not all linked in relation to your need. For clarity... * Issues: This is on the left-hand side of your screenshot. Issues is the search function in Jira, showing you all your Project's Issues in various forms -…

Hi @Kokul04 There's another method worth trying. This method isolates the specific Sprint in a search filter, making it easier to locate. * Go to Filters > Advanced issue search * Create a search - sprint = "Tableau Sprint 1" - and save it as a filter * Next, go to the search bar in the top-right, and select Boards from…

Hi @hana.let From my testing - it's confusing having two Scrum boards * On the limited board, Issues didn't reappear in the Backlog after the Sprint but... * The Sprint Reports listed them as incomplete, even though they were in the last column ^ This is incorrect behaviour. You might find though this isn't exactly how…

Hi I think you're confusing different parts of the platform - above you have... * Workflow: A set of Statuses, of which one is Backlog * Scrum Board: A visualisation of your issues - with these components...* Board Columns: These are the columns on your active Sprint Board. One is called To Do - but columns can reflect one…

Hi @Tung Le Just to clarify... * The Workflow is the statuses, transitions, and properties which make up the flow of work * The Workflow Scheme groups one or more Workflows, assigning them per Issue Type * The Workflow Scheme is then assigned to one or more Projects ^ So you'll need to either replace the Workflow(s)…

Hi @Sushmitha Some responses below! I'm assuming your extract is an export, given JQL functions are mentioned here - such as to CSV? Also, I find these help pages on Advanced Searching are really useful :) (1) Last Commenter This isn't a native field, you'd need to have this data in a field to extract it in an export. The…

Hi @Tung Le I assume this is a Company-managed Project? Just for clarity, Team-managed Projects have workflows, but you can't replace one with the other - you just modify the live one. Can I clarify you will... * Change the Workflow(s) in use in your Workflow Scheme from Workflow A to Workflow B? * Workflow A will then be…

Hi @Simon Rasmussen Possible? Probably The best option, given the fact Issue Collectors haven't changed much over the releases? It depends on the need. How many Issue Collectors do you intend to create? What's the need for them? Ste

Hi @Ben America In effect, yes - the cost would be $18,000. In your scenario, I would be asking... * Is it necessary to buy this App for 25 users? * Is there a way to meet my need natively, without an App? * Are there other use cases beyond my team? Can I justify buying the App if it will benefit other teams? * Is the pain…

Hi @Ben America Are you looking for an App implemented into your instance? Or an App which is integrated but is standalone? If it's the former, all Apps will be charged at your total user count, not just for your team of 25. This is standard practice for Apps for Atlassian products. For example, see the pricing page for…

Hi Esme, Excellent, glad you got it resolved! Ste

Hi @Gen S I think it would be complex to remove. I've not seen an App that does this necessarily - Apps like Refined's UI enhancement apps might help resolve it, but no guarantees. I think it would be better to suggest users accept it as base functionality; likely they'll accept it within a short space of time :). You…

Hi @Igor Kryvyi Do you mean Issue Collectors? Or some other form? If Issue Collectors, see this documentation for setting them up... * Cloud: https://support.atlassian.com/jira-cloud-administration/docs/use-the-issue-collector/ * Server/Data…

Hi @[deleted] You can do this using Automation, amongst other Apps, but you'd need a trigger. What is the trigger in this case? And how is it easier than the HR user just editing the field directly? Ste

Hi @Tobias Schär As this about a specific App - I'd recommend contacting the vendor directly - to do this: * Go to their Marketplace listing, and select the Support tab - https://marketplace.atlassian.com/apps/15231/refined-for-confluence-sites-themes?hosting=server&tab=support * Choose a contact method from the right-hand…

Hi @HimanshU PrasaD Are you asking to have... * A board per team and then... * A board with all the teams' work on it? The answer is sure, you can create additional boards via... * Server/DC: Boards > View All Boards > Create Board * Cloud: Search Bar (top-right) > Boards > Create Board I'd be cautious though - boards are…

Hi @Dominik Březina Hide Details is hiding all the customer's request details - which just so happens to include the Description field. It's not hiding the Description field by itself. This option is only available in Jira Service Management. There is a feature request for this though - check out/vote for JRACLOUD-77108 Ste

Hi @Nitin Nataraj Templates aren't usually native functionality. Is this related to an App you're using? If so, which one? If not, where are you getting the templates from? Ste

Hi @Jesse Ortega Jr It looks like from your audit log that it's failing when it reaches the condition... * CHG Resolution is one of Successful ...is that correct? If yes, I'd check these things first... * CHG-14111 has got the right CHG Resolution (i.e retest it) * Change the condition for this line item to equals - making…

Hi @Claudio Pietraroia Are you looking for Jira Core in Cloud? Or Jira Service Management? These are different Project types you can choose during Project creation. When creating a Project (Projects > Create Project), under Products you'll find different sections, offering different templates, for... * Jira Software * Jira…

Hi @Mihai Vasile Admittedly, I've not seen anything which does this in Cloud - nor could I find anything in the Marketplace! Not an ideal solution, but you could consider adding the table of contents macro to each page - providing a view of all sub-pages below itself? A little manual, but might take you some of the way…

Hi @Misty Meyers I'd consider some things here... * E2E Flow: Look for where improvements in the flow can be made - for example, can Stories be written which can move to QA independently? * Sprint DoD: Consider if the QA and/or deployment should be in the sprint - or if the last status in the sprint should be prior to…

Hi @Laurie Can you clarify what the Airtable is? And what tickets in Confluence you are referring to? A screenshot would be great! Ste

Hi @Le Tran I tried this - and it worked fine for me. This is how I tested this: * Created a page, and added the Expand Macro to it * Populated the title and the main body of the macro * Copied the page (3-dots icon > Copy > Copy) ^ Can you try this on your instance, and let us know if it still doesn't work? Ste

Hi @Kimi Nakashima It's not natively available as far as I know - but there is a feature request for it; vote for JSDCLOUD-195 Given your comment about multiple Projects (which was what I'd suggest) - I'd consider speaking to the vendor of the App and seeing if they are either... * planning to include this functionality in…

Hi @Jonathan Zhou It looks like your screenshots are from a Jira Service Management project. Natively, these don't have a Kanban Board, and editing the side-bar options isn't possible. There are some options though! Project Type Make sure you're picking the right Project type for you - for example: * Jira Service…

Hi @Edgardo Machado You'll need an App for that. Check out some options on the Marketplace (click here for search results). Ste