Ste Wright Community Champion

Hi @Dalvan Marques What are you specifically looking to configure? What is the need? It would appear this is currently configured to allow comments to be limited by Project Role - and whilst you can expand this to Groups - that's the extent of these permissions natively. To edit between Project Roles and Groups/Roles... *…

Hi @[deleted] There's a few options here... * Use Automation to copy them across (using one cloned Issue). @Kalyan Sattaluri has posted one option, but there's another one in this article here you could try. * Import them in using the "External System Import" - when you import Components, they get created if they do not…

Hi @Brooke Hulteen @Joseph Chung Yin is correct then I believe, external users need access to at least one Project in the Portal to view KB articles. This is because external users can only view KB articles through the portal, unless the Confluence instance is publicly available (i.e anonymous access). You could try... *…

Hi @kshridvipa7878 Can I confirm the logic here... * When an issue is transitioned to "Stuffing Plan Pending" * Then edit the "Task planned date & Time" * And set the date/time to now plus 4 business hours * Based on the IST timezone ...is this correct? --- Is the issue the timezone? Rules run in UTC, but you can specify…

Hi @Senthil V Epic Name is (or is becoming) a deprecated field; Epics use their Summary now for the Epic Name functionality. Is there a reason you're trying to set this field? I'd also change Epic Link > Parent, as Epic Link is also going to be deprecated. Ste

Hi @Maureen Benak Can I clarify the need here? Do you mean split lists in swimlanes? Or have multiple separate lists within the same column? --- If yes, this isn't possible natively, although there are Power-Ups which will be able to help with this - for example... * Swimlanes by Blue Cat * Planyway * ...or another…

Hi @Raj Krishnasamy This isn't possible natively. There is a feature request for it though in Jira, check out: JRACLOUD-77644 Ste

Hi @TJay.Gerber Couldn't you create a separate Automation Rule in Project XYZ to transition it after creation? You could... * Trigger it on issue creation * Check for related issues as the condition, i.e linked issues to Project ABC ...and if this isn't sufficient for limiting scope, when you create the issue in XYZ add a…

Hi @Brooke Hulteen Are these Customers internal (employees) or external customers? Ste

Hi @Jeremy Schrek You can't bypass the workflow, even as an Admin, without some additional effort. I'd think native options are... * Put an additional condition into the Automation Rule - which exempts the action based on user type, or some other exemption (eg. a Label) * Allow issues to be created in any Status. This is a…

Hi @Brooke Hulteen Does the Knowledge Base require a login? If not, could you leave this as an open area, but require a login for the portal? Otherwise, you can restrict Customers' access to JSM Projects: * Go to your Project, then select Project Settings * Select Customer permissions from the left-hand menu * Set "Channel…

Hi @Brian Martinez Based on the documentation, I'd anticipate that isEmpty only works with certain field types I tested this (with a user picker, number field, and date field) using this syntax instead... {{#if(not(exists(issue.Story Points.name)))}} <b>Story Points:</b> is Empty{{/}} ...and it seemed to work :) Ste

Hi @John McConnell Have you tried modifying email templates via these instructions? - https://confluence.atlassian.com/adminjiraserver/customizing-email-content-938847640.html Ste

Hi @Sara Tucker I'm going to assume it's something to do with information being read/written between the two Apps requiring more permissions than read-oonly. But, it's just a guess. As it's not stated on the main documentation page, I would ask Atlassian Support for the reason - contact them…

Hi @Graham Bruce Is this a workflow Status? Or just adding a Comment? If it's a Status, you could... * Have a Screen appear * Have a read-only text field which provides a link to the procedure, or tells them to remember it But, if this is just a Comment, there isn't a native way of doing this. --- What about a canned…

Hi @Ivanilda Alves da Silva You could try to remove it following these instructions... * Go to your Trello homepage - click on the Trello logo in top-left * Open your Workspace's options using the "v" button * Select Billing from the list * Attempt to remove the credit card details from payment method If this doesn't work,…

Hi @Tony Tanoyo You can cancel your plan with Trello, as it sounds like you have an active subscription. See how to do that here: https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/ Ste

Hi @Pedro Manrique Where are you looking to insert this? Do you mean into the Sprint's name? You can add whatever you like to the name although it won't dynamically change each Sprint. Ste

Hi @Jesse Moreng Welcome to the Community! Using Trello "effectively" is subjective, it depends on what you need to use it for! But I would check out... * Learning options on Atlassian University - https://university.atlassian.com/student/catalog/list?search=trello * Trello's help pages…

Hi @amor dagan This help page confirms what happens if you don't want to extend beyond the trial. If you have a free instance... Your free trial will be cancelled at the end of the trial period if you don’t add a credit card. If you add a credit card to your subscription, your subscription will auto-renew at the end of the…

Hi @Yash Pradhan You can use Automation for this? For example, a rule might look like this... * Trigger: Issue transitioned* To status = Done * Condition: Issue fields condition* Field = Issue Type * Condition = is one of * Value = Story, Task, etc * Branch: Related issues* Type = Sub-tasks* Branch-Action: Transition…

No worries :) You could make a suggestion for this? You can do that starting here: https://jira.atlassian.com/secure/Dashboard.jspa Ste

Hi @Yash Pradhan I'd check the Admin Audit Log: * Go to https://admin.atlassian.com/ * Select Security > Audit log * Check for user management activity in here Deleted users are just that, deleted - but the audit log should give some information (back to a certain date). Ste

Hi @原口 徹 I don't believe this is possible; Queues is wrapped up in the Project Admin permissions (natively). Ste

Hi @Jorge eduardo nathostlinux This isn't possible natively, as far as I know. Trello's boards/lists are not a workflow like in Jira, they are very flexible and lists can be essentially anything you like. But that also means conditional rules like in a workflow are not an included feature. Your options are... * Look for a…

Hi @Sílvia Aragão Muniz You want to group Projects? You could use Project Categories? These can be added to Project(s) to put them under one bucket. Check out more on this help page: https://support.atlassian.com/jira-cloud-administration/docs/add-assign-and-delete-project-categories/ You could then consider... * Using…

Hi @Mark Stansberry Not natively as far as I know; version control is a page-level construct. You could potentially copy the Space periodically, so that you have a "historic" view on it? Not ideal, but a potential alternative. --- Or, you could check out options on the Marketplace to see if these could help? Apps such…

Hi @Dennis_H It depends - is the Collector... * Matching the user to an existing site user? Or... * Is it placing this information into the Summary field? --- If (1), you can get the user from the Reporter field - i.e {{issue.reporter}} You can also stipulate the user's name and email address from here - eg. *…

Hi @Reinhard.Hessler Not natively as far as I know. Depending on the need, IP allowlists might help, but it's not quite the same functionality. Ste

Hi @Sean Ford Yes both of these exist. Check out... * Templates: * https://support.atlassian.com/confluence-cloud/docs/pre-format-your-content-with-templates/ * https://support.atlassian.com/confluence-cloud/docs/create-a-template/ * https://support.atlassian.com/confluence-cloud/docs/create-a-global-template/ *…