Ste Wright Community Champion

Hi @Ahmed Afifi Can I confirm is the need (option 1)... * Task will be completed 3x a week * Task 1 is closed on a Monday, Task 2 should then immediately generate with a due date X days in the future * Task 3 will follow a similar path, and generate when Task 2 closes Or (option 2)... * Task will be completed 3x a week *…

Hi @Umar testing Your options here are: * Use other Date/Time smart values to accomodate your working hours, using different logic * Utilise a REST API call to another system which is calculating the right dates to populate into the relevant fields (as Bill suggested) --- I did do some testing for (1) - in summary: * I…

Hi @Sara Palmitessa It used to be possible to configure this in Cloud prior to the UI update (the "new issue view") - it's still possible in Server/DC. The setting is still there, it just doesn't function correctly - to see the setting, as a Jira Admin: * Go to Settings (cog in top-right corner) > System * Select "General…

Hi @Dave Jones I recreated this, using the Start Date and End Date fields, and using this smart value: {{issue.customfield_10123.diff(issue.customfield_10456).days}} ^ And it worked as expected. What does the rest of your rule look like? Are these both Date Picker fields? Ste

Hi @[deleted] It should be possible with Butler, using Due Date Commands. To set these: * Go to Automation * Select Due Date from the left-hand menu * Choose to create a command - for example...* Trigger: 2 days before a card is due * Action: Content > Send an email notification Ste

Hi @Joost Reedijk Can you access an account to contact support? Or is this not possible either? Ste

Hi @Elyashiv Grosser Just asking the simple questions first! Are the filters which are not visible shared or private? Prior to v.8.11, private filters did not show in this list - so if you're on an older version of Jira, this might be a related issue. See when private filters were made visible via this closed feature…

Hi @Dipto Roy Just to clarify - are you looking to show a list of assigned tasks in the Jira UI - or get them via the REST API? I wasn't sure as you added the tag rest-api, but didn't mention it in the question. --- If it's just via Jira search - you could... * Go to Filters (on the top navigation bar) > Advanced Issue…

Hi @Elyashiv Grosser Just to clarify, are you using the instructions on this help page - https://confluence.atlassian.com/adminjiraserver/managing-filters-938847876.html - to locate the list of filters? And you've tested that filters aren't shown (rather than having been deleted already)? Ste

Hi @luiz This isn't possible at this point. I've not seen a feature request for this either - but you could create one if you like, via: https://jira.atlassian.com/secure/Dashboard.jspa Ste

Hi @Jordan Janis Not that I know of natively - there is a feature request for this though, vote for/watch JPOSERVER-2475 Ste

Hi @Kelly What each pricing level includes can be seen on this page: https://trello.com/pricing Edit: Atlassian have updated the other question with a new answer, see below for the details: We now have an official Atlassian page that describes the limits for Trello objects: Trello Limits According to that page, the…

Hi @Jamie Gordon Automation also uses the User ID, so you'd need that in the Description field to make this work directly. Indirectly, there might be an option though. I'd start with the steps mentioned on this question, and see if you can get this to work in your scenario. If not - let us know! I'd be happy to try and…

Hi @FlintyLemming This isn't something I've come across before! Because it's quite a specific issue, potentially linked to specific Confluence versions, I'd recommend contacting Atlassian Support directly - you can do this via: https://support.atlassian.com/contact/ But I did find a few articles/questions which might be of…

I see you've already located your issue which is great. I'll leave the above additional comment though, in case it's useful in future :) Ste

Hi @Toka Mostafa It should be visible via search. Try one of these alternative ways to locate it: --- Option 1 - Issue List: * Select the "Issues" option from the left-hand menu - same as where the Board options like Backlog, Active Sprints, etc are * Order the list of Issues by created date to bring your recently created…

Hi @Asher Francis This should work; I just tested it with a User Picker in a Company-managed Project (both single and multiple users) and those fields are available for me. Can I confirm... * What field type is it? * Are you adding it to the Request Type screen, or into a Form? * Is the Project Company-managed or…

So what is the logic in relation to Start Date / Due Date? Is it to set them to a certain number of days in the future? If so, how many days? Ste

Hi @Toka Mostafa You need to locate the Issue so you can modify the status! A simple way to do this is to use the search bar in the top-right - and search for the issue's summary, or the key, or similar. Once you've found and opened your issue - you can modify the status from the drop-down menu in the top-right (which…

Hi @Umar testing What's the full rule need to do? It'd be good to understand where the business days smart value is being used, and how the wider rule is structured. Ste

Hi @peter allnutt There's a power-up to allow you to link Trello tickets to Jira issues, if you just want to view the information between the two platforms - see: https://trello.com/power-ups/586be36326cc4c7e9f70beb3/jira In terms of two-way syncs - I think you'll need an App for that - for example, Trello / Jira two-way…

Hi @[deleted] Can I ask some clarifying questions? * How would the form decide if a field should have default settings? Is it based on another field? Or based on the user type? Or? * Will there be options in a field a user can edit, and some they cannot?* If no, could these fields simply not be added to the form? * If yes,…

Hi @Mika Bachar This should be possible. I assume the Groups are normal User Groups in the Jira directory? Where should the location of the user be captured? If you haven't got a location yet - I'd recommend creating a custom field, for example a Group Picker, or a Select List. --- The rule would look something like this:…

Hi @Ramona C. Can I clarify the question here? Are you looking to delete an attachment which is in a Confluence table? Or something else? And is this Confluence Server/DC, or Confluence Cloud? A screenshot might be beneficial here :) Ste

Hi @Pamela Horne No, this isn't possible - as the email generated has some codes to identify you as a user, and the card itself. See this comment on another question from an Atlassian Team member on this subject. A power-up might be able to assist though - for example, Email for Trello, or another power-up from the store…

Hi @REG23 I can't find anything which suggests this is an App-wide issue. I assume this is the official App? I did find this previous question, with answers that might help: https://community.atlassian.com/t5/Jira-questions/Jira-Clouds-for-Sheets-not-working-December-2021/qaq-p/1875634 If not, I'd recommend contacting…

Hi @Miguel A For Trello Board Permissions - I'd check out these two help articles: * https://support.atlassian.com/trello/docs/changing-permissions-on-a-board/ * https://support.atlassian.com/trello/docs/adding-people-to-a-board/ In terms of allowing any user to join/modify a board - see a few options with more specific…

Hi @susan.plonka It's not possible to modify the "Created by" field in Confluence Cloud as far as I know. There is a feature request which is sort of related you could vote for/watch, which is for modifying the author of a page - see CONFCLOUD-7247 Or you can raise a more specific feature request for your need via:…

Hi @Serhii Zamrii This isn't native functionality as far as I know. Are you using a specific App with this functionality? Or is it potentially custom built for your instance? Ste

Hi @Mathias The Package Tracker power-up does list Deutsche Post as one of the carriers it supports. Have you checked you're using the power-up correctly? See instructions on this help page: https://support.atlassian.com/trello/docs/using-the-package-tracker-power-up/ If it's still not working, I'd consider contacting…