Dave Rosenlund (Trundl) Community Champion

Hi, @Sachin Patil . You may have better luck with this question over in the Atlassian Developer Community. https://community.developer.atlassian.com/ Best of luck to you, –dave

Hi, @Paul O. The best/official way to submit an enhancement request to Atlassian is through their established systems for such things. Otherwise, you're relying on a 'happy coincidence' that the right person from Atlassian will see your post here. That does happen, but it's not foolproof. Best, -dave

Welcome to the community, @Nargis Siddiqui 👋 I also answered the question that you left in the Jira Service Management Group. But, so people will see it here, too.... The instructions can be found here: How to use reports for Assets in Jira Service Management Best, -dave

Welcome to the community, @Nargis Siddiqui 👋 The instructions can be found here: How to use reports for Assets in Jira Service Management Best, -dave

Welcome to the community, @Hristo Burgazliev 👋 While it's possible that you'll get a response here, you may want to post this to the Atlassian Developer Community as well. More developers are 'over there.' Best, -dave

Hi, @Ashly Montaño 👋 This is a very old thread dating back to 2017. While it's great that you search the community for an answer before posting a new question, this is a case where a new question is appropriate (assuming you followed the advice from @Nic Brough -Adaptavist- ), and that did not help. Best, -dave

Welcome to the community, @lauradoering 👋 I'm not a Trello user, but it looks to me like you may be looking at a list of "Completed Tasks." If so, presumably they are already marked as complete. Forgive me if this is not helpful, but maybe (fingers crossed) it is. Please ignore this if it's not. Best, -dave

Hi, @RICARDO REYES. Welcome to the Atlassian Community 👋 The community members are, generally speaking, Atlassian customer users. Like you. We are not the best people to help you solve something like this, nor can we reach out to you. We pitch in here, offering advice and insights based on our experience to our peers on a…

P.S. For whatever it may be worth, I cannot reproduce this problem on my free instance.

Thanks for pointing this out, @Kristian Klima A fellow Atlassian Community Leader noticed the same thing and she just escalated it to Atlassian in our Slack workspace for comment. Stay tuned. -dave

Welcome to the community, @Scott N 👋 Could you be bumping into the 2GB of file storage limitation of the free plan? Best, -dave

Welcome to the community, @Ankit Paraskar 👋 I moved your question to App Central, where questions about Atlassian Marketplace products should be posted. Also, I added some additional tags to hopefully draw the right eyeballs to your post. The SaaSJet team is online in the community frequently, so I imagine they will…

As far as I can tell, @Lokesh Samudrala, probably not! Did you apply for something? If so, look for the confirmation that you did get from Atlassian. If not, even more reason to be wary. -dave P.S. Welcome to the community.

Hi, @Mike Thomas 👋 By default, the "Service Desk Customer—Portal Access" group gets permission to Resolve and/or Close issues. However, this is not mandatory, and therefore, you can craft a new permission scheme for it. In my experience, changing permission schemes need to be done thoughtfully and carefully (to avoid…

I was told by someone else the timing of this article was perfect, and it's just what they needed. They will likely try it out. 👍

Hi, @Alejandro Rodriguez 👋 Welcome to the Atlassian Community. I moved your question to App Central, where questions about Atlassian Marketplace products should be posted. Also, I added some additional tags to hopefully draw the right eyeballs to your post. That said, I suggest you contact the WBS Gantt support team at…

Apologies in advance, @MJCorcoran. I am no expert in this area. However, I wonder if this article by Atlassian's @Benjamin Paton, who is an expert, might help. Upcoming SSO capabilities for external customers in Jira Service Management I hope it does, -dave

Hi, @Lakshmi Chinta 👋 The Bad News: The simple answer is, no. There is no way to share the same team structure from Atlas with other Atlassian products today. The Good News: There is a pending enhancement Suggestion that you can vote for and follow ("watch") and a workaround contained in this Knowlege Base document:…

Welcome to the community, @dnguyenminh 👋 The Atlassian Support team can help recover core repository content only if it was created within the last seven days. Beyond that, you would have to look to your own backups. Hope this helps, -dave

Hello, @Jonathan_nor 👋 AFAIK anyone/everyone. can add a table to a post. What browser are you using? Can you share a screenshot of what you see when you try to create a new post (or add another comment after mine). This is what I see: Best, -dave

Hi, @Ahmad Sidawi 👋 I moved your question to App Central, where questions about Atlassian Marketplace products should be posted. Also, I added some additional tags to hopefully draw the right eyeballs to your post. That said, I suggest you contact the JMWE support team at Appfire directly for a faster response. Best of…

Welcome to the community, @Pavithra Kandula 👋 There is no drag-and-drop support; otherwise, you can do everything you describe. Maybe this YouTube video will help you get started. Best, -dave

Hi, @Purushothama KOTEKAN YOGENDRAPPA 👋 And welcome to the community. I moved your question to App Central, where questions about Atlassian Marketplace products, like SIL, should be posted. Also, I added additional tags to hopefully draw the right eyeballs to your post. That said, you may want to contact the Appfire…

Welcome to the community, @Oscarka Axis 👋 There is a Open feature suggestion for this here: CONFCLOUD-34088 You may wish to add your vote to this request and/or subscribe to the Watch list for updates. In the meantime, you can instruct users to: * CTRL+Left Click (Windows) or CMD+Left Click (macOS) * Right click > Open in…

Welcome to the community, @Thamires Araujo 👋 The Atlassian Community is (mostly) comprised of Atlassian customers like you. We are your peers. For something like this, you will have to seek assistance from Atlassian through a support ticket. Boa sorte, -dave

Welcome to the community, @Umiel Brijlall 👋 Forgive me, but I do not think you have provided us with enough information to help you. * Where, specifically, do want to find this look-up table? * Please explain what you mean when you say 'add new clients' on the Jira side The more information you provide—frequently,…

Hi, @Antonio Carvetta 👋 Maybe you've seen and tried this (from Zendesk): Reporting on the number of Zendesk tickets linked to a Jira issue If so, can you tell us why this is not working for you? Best, -dave

Welcome to the community, @Alyssa Mattson 👋 Confluence has many great notification features so users can be notified about new content or changes to existing content. And, lots of cool Macros. However, I think most long-time Confluence would agree it's difficult, if not impossible, to set up an effective approval workflow…

Thanks for pointing out this very common Mistake, @Rachel Wright 👍 As always, great advice. What are your thoughts on adding hygiene, such as an offboarding process and/or regular user clean-ups, to the list of remedies? I frequently see Atlassian sites with many 'leftovers' (users who no longer need access). This not only…

Welcome to the community, @Tammy Patterson 👋 * If you create an issue by mistake, first, click on the issue you want to delete, then click on the ellipsis, then scroll down until you see the word "delete." * Create or delete a Jira Product Discovery project * On your cloud site Administration page, go to Manage…