Dave Rosenlund (Trundl) Community Champion

Also, check out this previous post and the answer provided by Mark Segall in the thread below. I just threw away a suggested solution I was working on because I remembered to search the community first, and I see now that Mark is much smarter than I am. And so is Bill byh the way. 😉 Solved: Check is time is between range…

Looks like I was writing as @John Funk was answering, too. John asks some good questions that might help all of us understand your question better. I on the other hand, assumed workflow was where this was headed. However, you know what they say about making assumptions 🫤

Hi @Sheldon Connor. Welcome to the community 👋 Answer: Yes. Of course, you can. May I assume you are new to Jira (since you are also new to the community)? Assuming that you are, you are going to want to learn about Jira workflows. Check out these (FREE) on-demand courses from Atlassian that can help you quickly become an…

Hello, @Pierangelo Repetti. I hope you are well. You are on the right track but need to take some additional steps. This article focuses on "external users" but the same approach works for internal users that you want to have "read-only" permissions" Jira Cloud - How to Create a Read Only User Best, -dave

Welcome to the community, @Christian Laurent Check out this thread on the community. In it, @Shannon S from Atlassian acknowledges that this is a known limitation, provides a link to the enhancement request (which you can vote for — please do), and provides a workaround. Hope this helps, -dave

Hi, @Jose Manuel Rojas. I have an educated guess: Classifications are project-specific. I suspect you are trying to move the issue to a project not set up with the same classification scheme. You can learn more here: Classify an issue Hope this helps, -dave

Hi, @Pavan Tulasi. Welcome to the community 👋 A quick search of the community shows that this question comes up from time to time. Unfortunately, no one has posted a solution. However, the recurring advice that people seem to be following is that contacting the Xray support team is the way to go. Assuming you do and you…

Welcome to the community, @thirupathi.gangula 👋 Note: I moved your post to 'App Central,' where questions about Atlassian Marketplace Products like Xray belong. Since you say you need urgent help, I suggest going straight to the Xray support team on this. The community is comprised mainly of folks like…

Welcome to the community, @Masud Aftab. I hate reading documentation, too. However, migrating data from one Jira system to another is not easy, and if you aren't careful, your migration will fail, or your data will not come over as expected. This is truly one of those cases where things will go much better for you if you…

Update: Hi, @DPK. It took a few days, but the ECOSYSTEM team has been alerted to your troubles (this post). Stay tuned.

I think the likelihood of a community member who's already done this (overcoming the shortcomings in the doc) seeing your post is probably pretty slim, @Bruno Brendel Gomes. I'd consider opening a support ticket with Atlassian if I were you. If you go that route, let us know how you make out. Good luck, -dave

I was just typing more or less the same thing. You could also play around with "status was" and "status is" if "status changed" isn't quite meeting your use case.

Hi, @scott. Welcome to the community 👋 Maybe you can tell us why you think a form is the right answer to your issue? Jira admins. can create or customize issue screens to include only the fields you want and/or make some or all fields required. Wouldn't that do the trick for you? See this post and the answer by @Ste Wright…

Hi. @Steve Woodward 👋 Welcome to the community. May we assume you know about the Datadog/JSM integration and that it is not working for you? If so, I think you'd be better off if we moved this question to the Atlassian Analytics section of the community. Just say the word, and one of the community leaders can move it for…

Hi, @Kira McCoan. The community has tons of posts like this one. Unfortunately, many things can go wrong, but frequently, the issues are caused by a mismatch between the source and destination systems. For example: * a mismatch between a field name in the source system vs. the destination system * or a custom field that…

Hi, @Linda Korpås. There is no way to do what you describe, AFAIK. However, this tutorial from Atlassian shows you how to accomplish the same goal with Jira Automation. I hope it helps, -dave

Welcome to the community, @Allison Schwarz. First, may we assume that you are the site administrator? And note that email notifications are different from automation rules. They are a built-in feature of Jira. Maybe if we had a bit more information about how you think new issues are being created and why you think an…

Welcome to the community, @Leonardo Perez-Castilla 👋 There are several differences in Jira Plans when used with team-managed projects. Jira Plans can access only global custom fields. Custom fields defined in a team-managed project cannot be used within a plan. The highest hierarchy level available for team-managed…

That (what Trudy said) said, IMO, @Marina Laysha,I think you'll find over time that those three columns are pretty crucial to the use cases for using List View. * The checkboxes allow you to perform actions on multiple Jira issues at once (bulk editing). That's one of the key features of the List View. * Issue Type is key…

You might also ask the Team Gantt team that question, @Ed MacDonald.... Err, never mind. I was on their website looking for a "Contact Us" link to share here and I noticed that their evals are indeed 30 days.

Honestly, I'm not sure, @Ed MacDonald. I'm predominantly a Jira/Confluence user myself. I know that 30 days is the std. eval. period for Jira and Confluence apps. and I would assume it's the same for Trello. But that's just a guess. >> Anyone? What is the standard eval. period for Trello Power Ups?

Welcome to the community, @Steve Michalek 👋 That sidebar only appears when you 'Create' a new space or a new page. After that, you have to use / (slash) commands to import a Word document (/word) or apply a template (/template), for example. Alternatively, you can do the same thing from the Macros menu (which you access…

Welcome to the Atlassian Community, @Dmitry Khotinskiy 👋 Check out this post on the Atlassian Developer Community. It may provide some insight. And, you may want to consider joining that Atlassian developer-specific community, too. Best, -dave

Hi, @Jonathan Chatfield. I'm not a developer myself, but I do have some getting-started tips for you: * I'm told Atlassian's documentation for REST APIs is very good. * Also, Atlassian has a dedicated developer community that you can join. Hope it helps, -dave

Welcome, @Ed MacDonald 👋 Yes. It's free to try, but after that, you have to pay. Best, -dave

Hi, @Randy Padgett 👋 I don't have a ready-made 'how to' answer — maybe someone else will — but I think you will want to look into Atlassian Automation, and, more specifically, Smart Values. Hope this helps, -dave

@Jeff Tillett, having been a community leader in Dallas/Ft. Worth for many years, may (hopefully) have some pull with the Atlassian ACE team. 

Hi, @rneill19. I hate being the bearer of bad news... Unfortunately, validators don't exhibit this behavior in the cloud platform. Plus, Atlassian has "closed / won't do" previous suggestions like this due to a lack of supporting votes. Hopefully, your teams will get used to validators being required over time. Best, -dave

I say go for it, @Jeff Tillett 😎

Hi, @Allison Kelsey. Unfortunately, there is no easy way to duplicate or copy a template with Confluence. There's a long-standing enhancement request for it, but no progress on it yet. The clunky workaround is to copy/paste from a template into a new custom template that you create. You may also want to have a look at some…