Dave Rosenlund (Trundl) Community Champion

Welcome to the community, @Kevin McDonald 👋 What happens if you use the same quick filter in the all issues view? Does it work as expected there? I'm sure you won't be surprised to learn that when this happens, something about the quick filter + other filters, project, or timeline settings (somewhere) is causing it. We…

Hi, @achapman. The simple answer is no—at least not as you describe. Sorry. See this previous question/answer for additional insights, although I suspect you've already done this research based on your comments above: Solved: Do customers actually need to log in to the portal or not? -dave

It looks like the answer to your question is yes, @Banti 😎 Check out this Microsoft blog post: 'Unlock productivity with Jira Cloud plugin for Microsoft Copilot for Microsoft 365' Good luck, -dave

Welcome to the community, @jennifer.hammer 👋 I moved your question to App Central, where questions about Atlassian Marketplace products should be posted. Also, I added some additional tags to hopefully draw the right eyeballs to your post. However, I suggest you contact the Rich Filters support team directly for a…

Hello, @Adam Linger. There are a lot of additional details in this previous post from another community member with the same question. Hope it helps: How to set Security Level on an Issue in Jira Service Management Cloud -dave

Welcome to the community, @Anna Bronshtein 👋 I'm sorry to hear about your troubles. I have a couple of questions that may get us closer to the solution: * What happens if you expand the hierarchy and reveal the children of the epics? Can you share a screenshot of this? * What date fields are being used? Do they match the…

Hi, @Steven Becherer. I believe this document may contain the answer to your question: JCMA doesn't Migrate Supported Custom Fields I hope this helps. -dave

Welcome to the community, @Deepika Venkatesan 👋 You haven't really given the community much to go on. Screenshots might help. Have you tried to "View all issues" and a filter based on keywords? I hope this helps. If not, please share additional details. -dave

Welcome to the community, @Ken R 👋 Canned Response Pro is an Atlassian Marketplace add-on from Appfire. I moved your post to App Central—the right place for all things related to Atlassian Marketplace apps—and added a couple of additional tags to it to hopefully draw the right eyeballs. That said, given the relatively…

Hmmm.... I cannot reproduce this behavior, margaret.lee@dzsi. I.e., it works for me as described above. Let's escalate this to Atlassian (you don't need to do anything, I can do it from this end).

See this article, @Karishma: What are the different types of admin roles? ~~~~~~~~~~~~ Pro Tip: Use @mention to draw people's attention to your replies. I'm sorry I missed this until now.

Welcome to the community, @martinunver 👋 I'm finding "Include page" and "Insert excerpt" in my instance of Confluence Cloud. Maybe check again? Let us know how you make out. -dave Hope this helps, -dave

Unfortunately, this is not Jira functionality. As best I can tell, it looks like you are using a product from Easy Vista, @Nagaraju Kokkilagadda I think you are going to have to contact them for help:…

Hi, @Jason Chayer 👋 No. There is no concept of anonymous issue creation in Jira. Sorry. -dave

Welcome to the community, @Darin Getty 👋 Suggestion: Try toggling that switch. -dave

I can't find anything to verify my suspicion, but I suspect it's expected behavior, @Dave Stillwell. I.e., JSM only recognizes you as an email address that is supposed to (or not) get an email. Note: I am assuming the same email address was used in both fields. And I suspect that if you remove yourself as a watcher and…

Welcome to the community, @Robert Owusu-Akyempim. Unless I am misunderstanding you, you'll first need to create a personal project for your tasks (which may require you to work with your Jira administrator to make that happen). Any board view of that personal project will be a personal board, too. If you need further…

Welcome to the community, @Karthikeyan Ponnusamy Jayachandran 👋 As far as I can see, you are right. This is not possible today. However, I have found a related enhancement request that you may want to vote for, add a comment on, and/or watch. Give site admins the ability to change smart link default view for all users:…

Welcome to the community, margaret.lee@dzsi 👋 To break the sacred Parent link in Jira, you need to Move to the Bug to a different project temporarily (I keep a "foo" project lying around for this and other purposes). Then, if desired, you can move it back to the original project. -dave

Hi, @Amy Blais. Does this happen across all projects/boards or just one of them? Also, maybe you would please share screenshots of one of the boards in question, the filters used, and an affected issue? -dave

In this case, maybe we should move this thread to the Agile Group here in the community. (I can do that for you if you'd like.) Personally, I have never done this myself, but maybe someone over there has. Meanwhile, this document might help you get started: Examples of Agile Governance Best, -dave

Hi, @Digvijay Singh Gehlot 👋 I moved your question here to App Central, the new destination for all things related to Atlassian Marketplace applications, like Scriptrunner. I also added a couple of new tags to your post (scriptrunner, adaptavist) to hopefully draw the right eyeballs to your post. That said, you may get a…

P.S. I just came across this article, and even though the use case is different from yours, I bet you can follow it for guidance with respect to your use case.

You'll want to use Atlassian Automation for that, @Jérémy Blondeau. I'm no expert in that regard, so I can't show you the magic trick 😉 I suggest you start with the link above and, if needed, post a question in the Automation group here in the community for assistance. Best of luck to you, -dave

Hi, @forabi. Can you tell us which post and what Automation rules you tried to emulate? Can you share a screenshot of the rules you've built so far? The more details you share, the more likely it is you will get a helpful answer. Best, -dave

Welcome to the community, @Sourav Bose 👋 I hope you don't mind me saying so, but that's a very broad topic (as stated). Governance for what? * Governance for using the Atlassian products in your org? * Governance for meeting a company or industry std.? * Governance for how to use (and not use) Confluence? * Governance for…

Haha. Great minds think alike (see @J_ Caldwell 's answer)

Welcome back, @pawelbah 👋 Jira has changed a lot since 2022 (when you last posted), and I see that you were using Big Picture then. I assume that didn't solve this problem for you? Or maybe you've changed jobs or roles and are looking at things differently now? In any case. I have a suggestion. Instead of trying to make…

Welcome to the community, @Deep Development 👋 You may want to cross-post this to the Atlassian Developer Community. You'll probably get a faster answer over there. Best, -dave

Hi, @Eduardo Sanchez. Welcome to the community 👋 It sounds like a caching issue, maybe. Did you try clearing your cache and/or logging out and back in again? -dave