Alexey Matveev Expert

Hello, The button to add a status is available only if you use the default Jira software workflow. I believe that you do not use it (go to Board settings -> Columns). If you do not use it, then you need to modify the workflow, which you use (add new statuses there), and then you will see these statuses in the Unmapped…

Hello, Could you paste a screen with the issue view? Basically you need to open the issue, which you need to close, and push the required button on the screen. But buttons can be not available if: 1. You do not have permissions 2. The workflow for the ticket does not have the transition to the Close status from the current…

Hello, Add the user with this email as a watcher.

Hello, I believe that you can not do it out of the box. You could use such apps as Power Scripts, ScriptRunner, Automation for Jira. You could create a custom field of the multi user type and if the assignee field changed, add this assignee to this custom field. Then use this custom field in the project permission scheme…

Hello, Csv import lets you map a field to a comment.

You can not create two context for the same project. Which means that the field will have the same options for all issue types in one project.

You can find instruction for Cloud here: https://confluence.atlassian.com/adminjiracloud/configuring-a-custom-field-776636423.html For server here: https://confluence.atlassian.com/adminjiraserver/configuring-a-custom-field-938847235.html

Hello, You can only add one context for a single project.

Hello, The only way how you can do it out of the box is to use webhooks. You can find to send a webhook function among JSD automation functions. But webhooks can only send requests. You would need to write your own program to handle the webhook request and make all necessary changes to Jira using Jira Rest Api. Or you can…

Otherwise you would need an app like Power Scripts, ScriptRunner, Automation for JIra to do it automatically. If you want to use the Power Scripts app, then you could create a listener on the Delete Issue event with a code like this: string keys = selectIssues("\"Epic Link\" = " + k); for (string k in keys) {…

Hello, Use the bulk delete feature. First query all issues belonging to the epic with a query like this: "Epic Link" = YOUR EPIC KEY Then bulk delete all the issues: https://confluence.atlassian.com/jiracoreserver073/editing-multiple-issues-at-the-same-time-861257342.html Then you can delete the Epic.

Hello, Jira Support can not recover a deleted project. You need to take care of the backup strategy yourself both on Server and Cloud.

Hello, There is no solution to the case. A board can be sorted only by one order clause. 

Hello, You would need an app for like Configuration Manager or Project Configurator. Or you can create project configuration manually and then import all issues from csv file: https://confluence.atlassian.com/adminjiracloud/importing-data-from-csv-776636762.html You can export issues to a csv file from your source Jira, if…

I am not sure of the apps, which you have installed.

It means that your Jira administrator customized the Jira , you are using. Ask the Jira administrator. It can not be done out of the box. It must be one of the multiple apps available in the Marketplace.

@Tarun Sapra Thank you!

Hello, You need to use the import csv file feature: https://confluence.atlassian.com/adminjiracloud/importing-data-from-csv-776636762.html

Hello, You need to use validators or conditions for it. Go to project settings -> workflows and find the required workflow. Then add a condition or validator you need. If no validator or condition suits your needs, then you would need an app like Power Scripts, Scriptrunner, JWME, Automation for Jira, MyGroovy, Groovioli…

Hello, You can not do it out of the box. You would need an app like Power Scripts, ScriptRunner, JWME, MyGroovy, Groovioli and so on. If you want to use the Power Scripts app, then you could create a condition for the In Progress status with a code like this: if (parent.status == "To Do" { return false, "Parent status is…

Hello, By default statuses of different issues in Jira are not connected. It means that if you change a status in one issue, the the status of another issue will not be changed. It means that if your issues change status depending on other issues, you have some kind of customization. Ask your Jira administrator.

Hello, Go to the workflow, which is used for this issue type (Project Settings -> Workflows), and add the User In Project Role condition to the required transition. https://confluence.atlassian.com/adminjiracloud/advanced-workflow-configuration-776636620.html

You can delete these issues if you grant your user the delete issues permissions

Hello, Have a look at your csv file. If you have there worklog values, then you can import the values. You need to present this worklog values in the correct format: <create date>;<author>;<seconds> You can find more info here: https://confluence.atlassian.com/adminjiracloud/importing-data-from-csv-776636762.html 

Hello, As far as I understand you set the Epic Link as required in the Field configuration scheme. You should add a new field configuration and associate it with sub-tasks issue types for the required project. In this new field configuration the Epic link field will not be required.…

Hello, You need to have the Edit permission for the story and the Sprint field must be in the Edit issue view for this issue type. Then you can remove the value in the Sprint field for the issue.

Hello, You can not assign a ticket to two users. You can create a multi user custom field and set the field with the two users. Then query this field in your JQL queries. You can sort JQL result by the due date field if you add the order by duedate clause to the JQL query.

Hello, Issues do not belong to boards. Boards select issues by filters from projects. You need to change your issue so that the filter for a board would select it.

Hello, Epics can be set from different projects. You can not change it.