Alexey Matveev Expert

Make sure that you followed this instruction: https://confluence.atlassian.com/adminjiraserver073/installing-jira-data-center-861253059.html

Hello, I added this dependency and it worked fine: <!-- https://mvnrepository.com/artifact/com.atlassian.templaterenderer/atlassian-template-renderer-api --> <dependency> <groupId>com.atlassian.templaterenderer</groupId> <artifactId>atlassian-template-renderer-api</artifactId> <version>2.1.0</version>…

That is right. You can disable the independent project feature in the global permissions.

You can either inject the class or use ComponentAccessor

What are the error in the atlassian-jira.log?

You can use ConstantsManager.getStatuses() https://docs.atlassian.com/software/jira/docs/api/7.1.1/com/atlassian/jira/config/ConstantsManager.html If my answer helped you, kindly mark as accepted.

You can not change an independent project to another project. You can create a new project and move issues from the old project to the new one.

Hello, What was the template for the first project? It looks like an independent project, which is created by a user who does not have Jira Administration permissions. Templates could be changed between Software, Service Desk and Business. This option is available in the Details tab.

Hello, If you give the write access to your repository for a user, the user will be able to push to any branch, unless you restrict pushing to certain branches with branch permissions.

Hello, You should use the Service Desk Api to get the value of the Request Type. You can find an example here https://community.atlassian.com/t5/Marketplace-Apps-questions/Scriptrunner-getting-the-Request-Type-value/qaq-p/462318

Hello, You should use the Service Desk Api to get the value of the Request Type. You can find an example here https://community.atlassian.com/t5/Marketplace-Apps-questions/Scriptrunner-getting-the-Request-Type-value/qaq-p/462318

Hello, Try to uncomment in the pom.xml <dependency> <groupId>com.atlassian.jira</groupId> <artifactId>jira-core</artifactId> <version>${jira.version}</version> <scope>provided</scope> </dependency>

Hello, You should exclude subtasks from sla's goals. You could and a JQL like this: AND issuetype in standardIssueTypes()

You can find such code here: https://community.atlassian.com/t5/Jira-questions/Copy-Comment-to-Linked-Issue-based-on-workflow-transition/qaq-p/368791

No, you can not set a scope in atlassian-plugin.xml. You should set it via annotation or in the main/resources/META-INF/spring/plugin-context.xml

You are welcome!

Hello, You can do it via Jira Rest Api: PUT /rest/api/2/issue/{issueIdOrKey}/comment/{id} https://docs.atlassian.com/software/jira/docs/api/REST/7.10.2/?_ga=2.72407443.1819407974.1530513395-1659643416.1506407535#api/2/issue-updateComment

Then there must be a script, which changes the comment later.

Hello, Try to use the scope annotation: @Scope("singleton") If it does not work, then you can read my artilcle here: https://community.atlassian.com/t5/Jira-articles/Spring-Java-based-configuration-and-AOP-in-Jira-plugins/ba-p/762265

Hello, You can limit the number of issues available for bulk change for usual users and make more issues available for administrators. You need set certain parameters in the jira-config.properties. You can find how to do it here:…

Try to configure the mail handler in the Service Desk project itself. Do not use the Jira Core mail handler. You can find more info here: https://confluence.atlassian.com/servicedeskcloud/receiving-requests-by-email-747602718.html

You are welcome!

Hello, You would need a plugin for it like ScriptRunner or Power Scripts. You could create a transition with a screen on which would be a user picker and a number field for logged time. Then you would add a post function, which would take the value from the user picker and the number field and create a worklog.

Hello, You can create a custom report for Jira Service Desk. You can read more about custom reports here: https://confluence.atlassian.com/servicedeskcloud/setting-up-service-desk-reports-732528965.html

I ven never seen such screens before. What is this application?

Is it always created as EDITED? If you reply, your comment is also created as EDITED?

@Yogesh Mude Why to raise a support ticket for Atalssian? it is not a bug. All questions to Atlassians can be asked here. Atlassians are also in this Community.

Could you provide the working and not working code?

Hello, Do you have any customizations in your Jira? Maybe plugins to handle mail or plugins like ScriptRunner, Power Scripts and so on?

Hello, If you want to have multiple nodes, you should use Jira Data Center, not Jira Server. I guess, your Jira in dockers are Jira Server.