Alexey Matveev Expert

Try to disable and enable this plugin and look in the logs. You will see many messages like plugin can not be started with how many seconds left. There must be a detailed message before these "plugin can not be started" messages.

Hello, You have to look for the detailed error in the atlassian-jira.log file

Hello, What is the CC field in a ticket? Could make a screenshot? Are you on Cloud or Server?

Hello, You could use the Power Scripts for Confluence to solve you requirement: https://marketplace.atlassian.com/apps/1219507/power-scripts-for-confluence?hosting=server&tab=overview It is a free add-on. You could use the clonePageTree method to clone a page family. You can find more info here:…

Hello, You could use the Power Scripts add-on: https://marketplace.atlassian.com/apps/1219507/power-scripts-for-confluence?hosting=server&tab=overview You could write a listener for the Page Create event with this code: if (space == "your space key") { labels = {"yourlabel"}; } This listener would add a label to each page,…

Hello, You could also do it with the Power Scripts for Confluence add-on: https://marketplace.atlassian.com/apps/1219507/power-scripts-for-confluence?hosting=server&tab=overview It is a free add-on. Here is the script you need: "remove group name"}); for(number i =<span> </span>0; i <<span> </span>size(users); i = i…

Hello, Only Jira administrators can create classic projects. It means that this user is not a Jira administrator.

You are welcome!

Hello, Releases are not available yet for next-gen projects. You should create a classic project to manage releases.

You are welcome :)

It is correct. Statuses can be created or edited by Administrators.

Hello, You should go to project settings -> screen. Find the edit screen for the required issue type and add the fix version field to this screen.

Hello, Are you sure that your status is called Closed? You should open the workflow for your issue and check, what status is used there. If it it the Close status, then you should create the Closed status, if it does not exist, and map this workflow to the Closed status.

Could you provide a screenshot?

Hello, Open this user in the User Management and make sure that this user does not have a Service Desk license.

Hello, Go to the project settings and choose the issue type menu. Have a look which issue types are available for your project.

Hello, Could you check that the filter, which is defined in the General page, returns any issues? There is also an additional JQL query in the bottom of the General page, kindly check if you add it to the filter JQL query, it will return any issue.

Hello, If the Developers a role or a group? There is a difference in Jira between a role and a group. You assign users to a role in a project. You assign users to a group in the User Management interface.

Hello, You can not do it out of the box. You would need to develop a plugin to add a web panel below the attachment panel and then add a custom field there.

Hello, You miss the @Named annotation before class: @Named public class Class implements Interface {

Hello, You could use the Power Scripts add-on for it: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You could write a SIL script to change the permission scheme for these 390 projects. This script would look like this:…

Hello, Have a look at the Atlassian applications compability matrix: https://marketplace.atlassian.com/apps/1211499/issue-history-collector?hosting=cloud&tab=overview You need to install Jira Service Desk 3.9.8 for Jira Core7.6.8

Hello, You could also use the Issue History Collector plugin: https://marketplace.atlassian.com/apps/1211499/issue-history-collector?hosting=cloud&tab=overview

Hello, What do you mean by a "workflow level"?

I am not sure, what you mean, but most reports accept a filter as a parameter. You can choose data from different projects in this filter.

You are welcome!

Hello, Have a look at the Applications->Application access. I guess, you have there the jira-administrator group for the Service Desk application. Exclude this group.

Ah, ok. Then you can not add additional reports to a next-gen project. If you need reports from a "classic" project, then you should create a classic project

You are welcome!

That is right. You should first upgrade Jira and then upgrade user-installed plugins and Applications.