Alexey Matveev Expert

You can create a third condition: userInAnyGroups and enumerate all possible groups there. And you should join this group with the "Any of the following condition". 

You can not disable these services. You can delete them. I just wonder, why you want to disable them?

You are welcome!

Yes, it can be implemented, but I do not have a ready-made script.

Hello, You shoud add the Previous Status Condition and then add the UserInGroup condition. These two conditions will be joined with the All of the following condition by default, which means that this condition will work, only if two of these conditions are valid.

Hello, You should enable the incoming mail log. You can do it in System->Logging and Profiling -> Enable Incoming Mail log.

Hello, 1. If you have many plugins, then it is more convenient to use the safe mode, because it will disable all user installed add-ons. You do not need to click many times. Moreover when you exit the safe mode, only add-ons, which were enabled upon entering the safe mode, will be enabled. And it also saves your time to…

It means that there are no issues like this. If you want to combine resultls of two JQL quereis, you should join both JQL queries with OR Project = A AND resolution = Unresolved AND(customer in ("customer 1", "customer 2") OR labels = "label 1")

Hello, I can not see a condition for an issue to be unresolved. I think it should be like this: Project = A AND customer in ("customer 1", "customer 2") AND labels = "label 1" and resolution is empty

User-installed add-on you need to upgrade manually.

Hello, System plugins will be updated automatically, that is why you do not have to check them. If you have the Jira Service Desk Application or the Jira Software applications, then after upgrading Jira you should install the correct Service Desk or Software applications. You can find Jira applications compability matrix…

Hello, You need an add-on for it. For example, you could use the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You could write a validator like this: if (!isNotNull(#{your cusotm field name1}) || !isNotNull(#{your cusotm field name2}) ) {…

Hello, What is the version of your Java? Jira supports only Java 8.

Hello, Kindly read this docs: https://community.atlassian.com/t5/Jira-questions/Can-I-restrict-a-JIRA-users-access-to-only-1-project/qaq-p/701327 https://confluence.atlassian.com/jirakb/limit-restrict-user-s-project-access-280069544.html…

Hello, You could also implement this functionality with the Power Scripts add-on: https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview You could write a condition with a script like this: if…

Hello, Are you on Cloud or Server?

Hello, It is not possible in Jira Server. In Jira Cloud you can create a next-gen project. It is limited in features, but you do not have to be an Jira admin to create a field there or an issue type. Though select custom fields are not available there yet.

Hello, Could you check that these subtasks can be selected by the filter, which you defined for this Kanban board(board configurtion -> general)?

Hello, It is not possble yet.

Hello, Go to the project settings -> Features and turn on the Reporing feature.

Hello, You can not add a sub-task to an Agility project yet.

I think timetracking is not available for Agility projects. You should create a Business, Software or Service Desk project.

Hello, What is the type of your project? Is it the next-gen project? 

Hello, Yo should setup the project notificaiton scheme. In a project notification scheme you will see events and roles, groups and users, who are notified, if this event fires for an issue in this project. You can find the update issue event among availbale events. But you would need the Generic event. The Generec event is…

You are welcome!

Hello, You should use the search Rest Api: https://docs.atlassian.com/software/jira/docs/api/REST/7.12.0/?_ga=2.255610952.1590798507.1538984650-492126670.1535639244#api/2/search-search You could send a JQL query like this: "Customer Request Type" = yourrequesttype

Hello, Do you use Rest Api to get issues? If so, you should use startAt and maxResults.

There were several distributions with 6.4. There was a war distribution and also a distribution with in-built Java and Tomcat, that is why you can download 6.4 distribution with in-built Java and Tomcat.

Yes, it does not require it. There is already built-in Java and Tomcat.

It is not a Software project type. It is a next-gen project. And it has limited features.