Alexey Matveev Expert

Have a look in the logs. 99% that you will find the problem there.

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Hello, Have a look in the confluence log file. You can find more info here: https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html

Hello, Kindly have a look at this article: https://developer.atlassian.com/cloud/jira/platform/jira-rest-api-basic-authentication/

Hello, 1. Anonymous users do not have to pay for license. 2. You can look at Portfolio, Big Picture or Structure plugins.

Hello, Kindly have a look at this troubleshooting guide: https://confluence.atlassian.com/jirakb/troubleshooting-development-panel-not-working-574685212.html

Hello, Kindly read my article here: https://community.atlassian.com/t5/Agile-articles/Three-ways-to-update-an-issue-in-Jira-Java-Api/ba-p/736585 You will find everything you need.

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Hello, Kindly make sure that your commits are connected with the issues, which must be closed. Also check that bitbucket triggers are setup correctly in the transition, leading to closed.

I am used to it. To be honest I do not even remeber if I had problems with it or not :) but the point is that you compare dates, not intervals. The updated field is a date. That is why you can wirte only date1 < date2. You can not write date1 < interval. You can not compare intervals and dates. The same in Jira. Xd is an…

Hello, There is an open request for this feature: https://jira.atlassian.com/browse/JSDSERVER-191 It is no available yet out of the box. But you can try to use the ScriptRunner plugin to clone such project.

Hello, The point is that if you have a jql like updated < Xd It will give you all issues, which were updated BEFORE the currentDate + Xdays. Actually that will be all issues in your Jira instance, which were ever updated. On the other hand if you type updated > -Xd means to find all issues which were update AFTER…

According to your workflow, you do not need the To Do column at all. You can delete it. You can prioritize issues in the backlog. If it is not enough. I would add a new status before the In Progress Status. Something like prioritization. Then I would connect the open status to the prioritization status and the…

It would be like this issuetype = Story or issueFunction in subtasksOf("issuetype = Story and status = Open")

Hello, You can not do it out of the box. Have a look at the ScriptRunner plugin: https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html#_linkedissuesof

These users will be able to see the project. But they will not be able to use boards.

Hello, It is not possible out of the box. You need a plugin like ScriptRunner to have this functionality. If you use ScriptRunner, then you can use the subtaskOf function: https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html#_subtasksof

Hello, You can create a custom field and then use the Copy Value From Other Field post function. But the problem is that if you make a change to the Organization field not from a transition, then this post function will not fire. To catch all changes to the Organization field, you would need a listener, but you need a…

I think the only option to use Trello.

Hello, A user can use a borad only if the user has Jira Software license. You can not make a board available for a not logged user or a user, who does not have Jira Software license.

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You can add a JQL condition to your webhook. You can create a custom field called System, for example. And then add the JQL condition to your webhook System <> "Freshdesk" When you create an issue from Freshdesk, set the System field to Freshdesk value. And your webhook will not fire, because it will fire only if the…

You are welcome!

Hello, If you want a user to be able to work on both instances, then you need 2 licenses for this user.

kindly try git remote get-url origin and make sure that there is the right url

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I guess, the problem is that a user must see tickets of other users in Portal, not Jira. That is why fixing the Browse Issues permission will not help, because in Portal a user can see only his/her own ticket, tickets of the same organization or if the user is a participant.

You should break the infinite loop in the Freshdesk. When you get a request from Jira, that an issue is created, why do you create the same issue in Jira?

Hello, As far as I understand you want to change the Issue Type of an issue, after the issue was created. If so, then it is impossible for issues with the different workflows. You can either use the Move option in the More menu or use a plugin like ScriptRunner.

Hello, 401 error means that you are not authenticated. How do you make the REST call? Do you pass the authorization info?