Alexey Matveev Expert

Hello, Maybe you can add this customer as a participant to the required issues.

Hello, What is your command for push? Are you sure that you setup remotes correctly? You can check your remotes with git remote -v

Hello, There is no such an event. For Issue Event it does not matter how an issue was created by UI, by mail or by a REST Api call. 

Hello, Jira has a rich set of REST API. You can make your own integration, using this REST API. You can find more info on API here: https://docs.atlassian.com/software/jira/docs/api/REST/7.6.1/?_ga=2.137016624.1455282349.1529303420-1659643416.1506407535

Hello, You plan is executed in a docker. You provide the maven:3.3.9 image and I guess, there is no cf command there. That is why you have to find the appropriate image with the cf command or try to install cf command in the current image.

Hello, When you make a pull request, there is the Overview tab. In this tab you can see the difference between the source branch and the destination branch.

Here is documentation of your Jira Service Desk Version: https://confluence.atlassian.com/servicedeskserver0311/setting-up-request-types-946628502.html

Hello, Do you mean that you set up a calendar where weekends are not provided and your SLA, which is connected to the calendar, still counts weekends? 

Hello, You should set correctly the Browse Issues permission in the project permission scheme. You should check that only required users get this permission either directly or via a group or a role. You can find more info about project permission schemes here:…

Kindly make sure that you followed this guide while migrating from Cloud to Server: https://confluence.atlassian.com/adminjiraserver/migrating-from-jira-cloud-to-server-applications-938846963.html

Hello, It means that your project is an independent project. It has limited functionality. You should create a "usual" project, but you would need the Jira Administrator permission. You can find more info here: https://confluence.atlassian.com/jirasoftwarecloud/managing-independent-projects-942834582.html

Hello, Go to cog item -> System -> System Info. There will be the server id. Or use this link http://BASE_JIRA_URL/secure/admin/ViewSystemInfo.jspa

Hello, You can use the Power Custom Fields plugin to create a custom field, which would provide the required info. Then you can add this custom field to the search result. https://marketplace.atlassian.com/apps/1210749/power-custom-fields?hosting=server&tab=overview Or you can use ScriptRunner or Nfeed.

Hello, It is possible. You should go to the project permission scheme and remove the Create Issues permission for the users, who are not allowed to create tickets. Then make sure that the Edit Issues permission is granted to these users. You can read more info about project permissions here:…

Hello, Kindly read this kb: https://confluence.atlassian.com/jirakb/your-issue-xxx-has-been-created-but-is-not-currently-visible-on-the-board-779158973.html What is the filter for this board?

Hello, Here is what I found in docs There is a 10 MB file upload limit per attachment. However, Business Class and Trello Gold members have a 250 MB file upload limit per attachment. There is no limit on the number of attachments you can have on a card or board. Neither is there an account data storage limit. I guess there…

Hello, I guess you do not have subtask issue type for your project. Go to project settings -> Issue Types and you will have to see at least one subtask there:

Could you go to the Details part? What kind of project is it?

You are welcome!

Hello, There is something wrong with the database. Can you execute this query directly in the database and have a look at the error. If you have the same error, it means that somehow Jira's table structure was modified. You need to restore Jira from a backup.

Hello, You will not hit the ram limit, if you choose internal database. The internal database is also stored in the file system. It will be installed and configured by Jira automatically. You do not need to set it up. The difference with the external database is that you need to install an external database yourself and…

You can not map the same status to 2 columns. Because if an issue is in this status, how would Jira show it? In the backlog status or in the open status? That is why you should map a status only to one column. You said you moved the OPEN status to the backlog and only the REOPENED status remained in the TODO column. It…

Hello, Try to increase plugin start up time. You can find more info here: https://confluence.atlassian.com/jirakb/jira-applications-system-plugin-timeout-while-waiting-for-add-ons-to-enable-212173447.html

Hello, You would need to develop a plugin to do this feature.

Hello, Do you mean you can not find how add watchers on this screen? If so, then you can only watch or unwatch an issue, using the icon, which I highlighted with the red colour.

@Melissa Liotta You are welcome!

Hello, Kindly have a look at this article https://confluence.atlassian.com/confcloud/import-a-confluence-space-724765531.html

Oh, I did not notice you are on Cloud. I guess, you are right. Only CSV

Hello, If you intall Jira and go to cog item -> System -> External Sysytem Import then you will see there a connector to Redmine. You do not have to use the csv import.

I meant I wrote my own plugin and installed my plugin. But you need more work to make ScriptRunner to see the bundle