lauren_10b7cy Atlassian Team

Hi @Lucy Cookney We are working on updating those courses as we speak! The functionality should be the same, even if the product looks a little bit different. 

@Sachin thank you for catching that! I think there is an issue with that link. In the meantime, I think this is the best place to go for Confluence Cloud documentation: https://support.atlassian.com/confluence-cloud/resources/

Thank you, @Sachin As you're using the guides, please let us know if there are additions that you think would be helpful! 

Hi @Boris Berenberg - Atlas Authority , We are planning to implement a CASB for our internal systems next quarter, but we haven’t announced the partnership yet. Stay tuned! For our customers, we are also launching the ability to integrate with a CASB using Atlassian Access next quarter.Lots of changes coming soon! 

Hi everyone, I just wanted to share an update. Atlassian now has a GDPR page that includes a full description of our GDPR practices: https://www.atlassian.com/trust/privacy/gdpr Hopefully this helps answer some of your questions!

@jamesmaniotis No, Bitbucket data is not fully encrypted. Here's the line from our documentation: Data drives on servers holding customer data and attachments in Jira Software Cloud, Jira Service Desk Cloud, Jira Core Cloud, Confluence Cloud, Statuspage, OpsGenie, and Trello use full disk, industry-standard AES-256…

Yes! The one I linked to. Sorry about the confusion 😊

Hi @[deleted], I just wanted to share some resources we have on this topic! * Atlassian Cloud: Authentication - SAML SSO, G Suite, Atlassian account and LDAP * Configure user provisioning for Active Directory or LDAP * User provisioning for Atlassian cloud products Cheers!

@Ron Shteinberg @Nic Brough -Adaptavist- @Erol Yilmaz I just wanted to post the most recent update here: To configure user provisioning for Active Directory or LDAP with your Atlassian organization, you’ll connect your on-premises Active Directory to a supported identity provider. This connection will sync your user’s…

Hi @[deleted] We have a bunch of documentation that should be able to help with this: * Configure user provisioning with Google Cloud * User Provisioning, including provisioning with Google * A webinar that includes a demo of how to integrate Access and Google Cloud Identity * How G Suite users log in to Atlassian products…

Hi @Zoi Raskou What topics do you need more help with? Here are a couple additional resources that might be useful: * The Atlassian Guide to Cloud Identity and Access Governance * 10-steps for governing your Atlassian cloud products using Atlassian Access webinar * More Atlassian Access documentation and guides

Hi @Boris MBOUMEHANG - thank you for the feedback! I will pass this note along to those working on 99.9% SLA for our Premium products. 

Hi @Thomas B ! We know HIPPA is an important requirement for a lot of our customers, we are working on scoping this offering with the hope of being able to provide HIPAA for Jira first. Check out our compliance roadmap for more information about other compliance certifications that we are planning for the future. 

Hi @Abhishek Singh - just wanted to follow-up here! We recently published a cloud infrastructure diagram that includes a description of how our cloud architecture is set up, how requests are processed in Jira or Confluence, and how we handle performance and availability. Check it out and let me know what you think!…

Hi @Scott Feldman I just wanted to provide an update here. We recently announced that Atlassian now encrypts customer data at rest. Data drives on servers holding customer data and attachments in Jira Software Cloud, Jira Service Desk Cloud, Jira Core Cloud, Confluence Cloud, Statuspage, OpsGenie, and Trello use full disk,…

Hi @Sandy Coleman I just wanted to provide an update here. We recently announced that Atlassian now encrypts customer data at rest. Data drives on servers holding customer data and attachments in Jira Software Cloud, Jira Service Desk Cloud, Jira Core Cloud, Confluence Cloud, Statuspage, OpsGenie, and Trello use full disk,…

Hi @Meta System S.p.A. , I just wanted to provide an update here. Customer data is encrypted in transit and at rest in Atlassian cloud products. All customer data stored within Atlassian cloud products and services is encrypted in transit over public networks using Transport Layer Security (TLS) 1.2+ with Perfect Forward…

Hi @Jelena Vatavuk, @Frederik Nordahl Jul Sabroe, and @Ryan Kennedy, I just wanted to provide an update here. Customer data is encrypted in transit and at rest in Atlassian cloud products. All customer data stored within Atlassian cloud products and services is encrypted in transit over public networks using Transport…

Hi @Eric40, @Paul Grover, and @Michael Daoust I just wanted to provide an update here. We recently announced that Atlassian now encrypts customer data at rest. Data drives on servers holding customer data and attachments in Jira Software Cloud, Jira Service Desk Cloud, Jira Core Cloud, Confluence Cloud, Statuspage,…

Hi @Rami Levy and @Si Tarighi I just wanted to provide an update. We recently announced that Atlassian now encrypts customer data at rest. Data drives on servers holding customer data and attachments in Jira Software Cloud, Jira Service Desk Cloud, Jira Core Cloud, Confluence Cloud, Statuspage, OpsGenie, and Trello use…

Hi there @Rick Pena and @Chris Bosso I just wanted to provide an update. We recently announced that Atlassian now encrypts customer data at rest. Data drives on servers holding customer data and attachments in Jira Software Cloud, Jira Service Desk Cloud, Jira Core Cloud, Confluence Cloud, Statuspage, OpsGenie, and…

Hi @Eric Chiu I'm excited to share an update on our data encryption! We recently announced that Atlassian now encrypts customer data in transit and at rest. Data drives on servers holding customer data and attachments in Jira Software Cloud, Jira Service Desk Cloud, Jira Core Cloud, Confluence Cloud, Statuspage, OpsGenie,…

Hi @[deleted] I have an update for you – we recently announced that Atlassian now encrypts customer data in transit and at rest. Data drives on servers holding customer data and attachments in Jira Software Cloud, Jira Service Desk Cloud, Jira Core Cloud, Confluence Cloud, Statuspage, OpsGenie, and Trello use full disk,…

Hi @Jerry Brown, @Eric Allard, and @Michael Daoust I have an update for you – we recently announced that Atlassian now encrypts customer data in transit and at rest. Data drives on servers holding customer data and attachments in Jira Software Cloud, Jira Service Desk Cloud, Jira Core Cloud, Confluence Cloud, Statuspage,…

Hi @John Walsh , I have an update for you here! Customer data is encrypted in transit and at rest in Atlassian cloud products. All customer data stored within Atlassian cloud products and services is encrypted in transit over public networks using Transport Layer Security (TLS) 1.2+ with Perfect Forward Secrecy (PFS) to…

Hi @Vinod Jayachandran , Thank you for reaching out. Our platform optimizes where customer data is located based on origin of access, so we can't promise that all your data is isolated to a particular region. As an example, if the majority of users access your organization's Jira or Confluence cloud instances from Europe,…

Hey @Jonathan Botts - thank you for reaching out. As @Alexis Robert said, we optimize where customer data is located, but can't promise that all your data is isolated to a particular region. However, this is an offering we are currently working on - I'd love to get a better feeling for what data needs to be isolated to the…

Hi @Rohit Shukla - we have a Cloud data center in Singapore. Our cloud hosting infrastructure for Jira Software, Jira Service Desk, and Confluence includes AWS regions across the United States, Germany, Ireland, Singapore, and Australia. Our platform optimizes where customer data is located based on origin of access,…

I totally agree! Thanks for adding that tag!

Hey @Mark Pontifex - great to hear! Would you mind submitting a ticket here? Someone will reach out to you there (to avoid anyone sharing their personal or work email on Community :) ). Here's the link - just be sure to list '10K EAP' in the title!