Moses Thomas Community Champion

@Mevi Dvash (PKNF34) Please read the documentation below, this will give you insight! Reducing the number of users synchronized from LDAP to Jira applications Best!

@Adrian Angfrom Jira if at all this user has.

It should if you deactivate and remove group that allows this user to access you Jira instance!

@Mevi Dvash (PKNF34)Yet again because you have not configured your AD directory properly! You will need to filter the container properly in AD setting up your AD with JIRA instance.

@Adrian AngEvery user count to your Jira license, if you deactivate a user your count will reduce!

@Roman KovalykUnder windows Logs > System , then check in the system window the error message that is related to JIRA

@Mohit DhirBe careful when you delete any file that you are not aware of, but very old logs file (for instance 1 year old do no harm) and make sure that these files are not used by the operating system as you said! best!

@Feng LinjieYou will see "accept solution button" at your question!

@Alexey MatveevIf he doesn't want it to affect three project he has to make a copy of the workflow scheme or create new one and associate workflow with issue types and then use it in one of these 3 project!

@Iro KaravasiliJust make a copy of Workflow scheme, then once logged in as JIRA admin, go to Admin button > Issues > Workflow schemes , it will be under inactive click the arrow, there you can associate issue type with workflow which you have added/assigned by "Editing" the scheme. Best!

You are welcome! You can solution as accepted so others could use also. best!

@Feng LinjieYou are welcome, could you mark solution as resolve so other who fall in the same situation will use solution. Best!

@Oleksii RybalkaIf you want a board with backlogs you need to create scrum board, not kaban. and you will be added as admin and you can configure board as you want See here https://confluence.atlassian.com/jirasoftwareserver/creating-a-board-938845220.html you can choose cloud to see documentation for cloud. Best!

@snir c Sorry that you are facing this issue but it looks like you have tumbled into the issue below, please try resolution here Unable to Send Email Due To SMTPSendFailedException: 530 5.7.0 Must issue a STARTTLS command first Best!

@Paul DillonThere is an "Edit" button , below on the user profile, the will need to click it to change setting! best!

@Pieter-Jan Vanhoutte It looks like privilege issue please check global permission do you have the system administrator permission, if not then add your self and try to add user again. Best!

@Roman Kovalyk Please provide System Event Log for more information , in other to help further with this issue To view the system log in Event Viewer * Click Start, point to Programs, point to Administrative Tools, and then click Event Viewer * In the console tree, click System Logs Best!

@Roman KovalykThis user is an active directory/ LDAP user you cannot activate user in Jira like that, you will need to activate user from LDAP. If you don't know how you must contact your IT team or who ever configured it, he know where your AD/LDAP server is and how to have access to this server. Then enable user there in…

@David Müller You are welcome !

Strongly agree with Greg if you don't add group in the default space permission and you did not give access to individual spaces , they cannot see other spaces impossible.

@David Müller Project archiving is available for Jira Software Data Center and Jira Service Desk Data Center. To archive projects in Jira Server see here Archiving a project in Jira Server Best!

@Maria LysedalAs space a admin go to space tools > permissions and check whether you have the add permission. If not you need to give your self this permission, You should be fine. best!

@Feng LinjieIf you don't give user or group access to be able to use confluence then he cannot even log in, talk less of seeing the space regardless you have giving this group permission in space to see the space and next is to check restriction. So you need to check global permission, group must have access to confluence(…

@Feng Linjie * Please very your global permission make sure that groups are able to use confluence see here https://confluence.atlassian.com/conf63/global-permissions-overview-929729579.html * Check space restriction please see article here https://confluence.atlassian.com/doc/page-restrictions-139414.html Best!

Congratulations to all :), and thank you all for the GOOD works!

@xiaopeng xiPlease provide what the log files says in {JIRA_HOME_Folder}/log/atlassian-jira.log then show what the logs says and we might be able to help you accordingly. Best!

@Elias NassiopoulosAttachments are stored in the files system as you have mentioned the folder, if you want to delete from this folder then you need to understand the logic behind it see here Hierarchical File System Attachment Storage on how the structure works! and how to search for attachments. When you understand it…

@Deb SpragueOk, but could you take a look at this, it's some what related to what you ask https://community.atlassian.com/t5/Jira-questions/Is-it-possible-to-move-to-other-LDAP-but-keep-current-groups/qaq-p/821351#M264751 Best!

@Deb SpraguePlease see article here to see what you can migrate btw and how Migrating users between user directories Best!

@Luis LopezLog in as Jira admin then go to the Jira admin button > System > System info then check Java VM you will see the version i suppose. Best!