Michael Pryor Atlassian Team

It looks like you added someone to your workspace that then deleted it. In the free version of Trello workspace members all have the same abilities. You could upgrade to a paid workspace if you want to have workspace members and restrict their permissions OR you could only add the person to your board as a guest and not…

When you say "unable to move around to different workspaces, or close anymore" can you share more info like what the error message is or a screenshot of what you expect and how it differs from what you are seeing? Also, on the support comment - how long ago did you send in a request and what was your expectation for…

Can you share a screenshot of how the "filter by cards assigned to me" doesn't work? (You can also enable and disable this filter by hitting the 'q' key)

Can you share more details? The accounts are tied to email addresses so I want to say what you are describing is not possible, but maybe I don't understand fully or there's a bug! Happy to help.

Oh! I don’t know. Trello didn’t make it so not sure how it works. 

That red line is a label. If you click on it you will see the name of the label. You can’t make labels be the full color of the card but you can change the color of the card as you did. 

What's your use case that 'b' - boardname or using trello.com/add-card doesn't solve?

The subscriptions are for everyone in the workspace. For example, when you pay for Slack, you pay for everyone in your Slack instance. You could make a workspace where you are the only member, but remember the paid features will only work on boards in that workspace.

If your personal account is the admin on the board, and you make sure the board is in a Workspace that is one that your personal account created - you should be all set.

What do you mean "before the software change"?

Are they just getting toggled between full card cover and header card cover? See this part of this doc: "You can display Card Colors as a card header (left), or change the entire color of the card (right). " https://blog.trello.com/card-covers-and-colors

Woah! That is definitely some kind of glitch. I agree with you that a cache reset is a good bet, and also, I'd have them try it in an incognito window to rule out extensions. Also could have them try a different browser.

You might have to delete the atlassian account and wait 30 days too or something like that. 

Are you able to login in an incognito or private window and try again? I'm not certain but if I had to guess there could be a browser extension or something interfering with the code that checks that you typed the name correctly in the box before enabling the button.

Maybe open a ticket here: https://go.trello.com/dev-support

Maybe? To be honest I’m not sure. 

You would need someone to move it to a different workspace if you want to free up space in your existing workspace. 

If you already made new accounts using the business email there is no way to do it now. If they had not yet used their business email in trello they could have just changed the email address in their account. It won’t let them do they now this because that email already belongs to a different account. 

Not with default Trello. But you can use third party paid powerups like this one to do it : https://trello.com/power-ups/60d93bb780ee244d5d2b1edd

When you say it takes DAYS to respond, are you paying for Premium with Priority Support? and do you mean business days or every day? Just trying to track down if there's a mismatch between how quick we are responding to paying customers via Priority Support and what should be happening, or if this is just how long it takes…

You only pay for a person once per Workspace. So if you are paying for them as a multi board guest, then you can add them to as many boards as you want, and you still pay the same amount. Or you can make them a Workspace member and you'd pay the same amount. Once they are on more than one board or a member of the…

Can you paste a picture?

Look up Butler command libraries which can help you accomplish this. 

Hi! Thanks for trying our Trello. You don’t need to start over or worry about the trial. If you didn’t put in a credit card then there’s no way to bill you right? Just enjoy (or ignore) the paid features of the trial and when it ends your Workspace will revert to free. Nothing for you to do. Also you can reach support by…

The full list of features in each plan is here: https://trello.com/pricing If you want to downgrade to Standard, then that should be fine as long as you understand the features in Premium won’t be available (see link above). 

@Brandon Evans Amazon had an outage that affected a lot of sites on the internet that day unfortunately. I’m sorry for the inconvenience. https://www.theverge.com/2021/12/22/22849780/amazon-aws-is-down-outage-slack-imgur-hulu-asana-epic

You can cancel your annual subscription. It will still run until the end of the year. Then I *think* you can just sign up for the monthly plan before it runs out (or on the day it cancels). 

Hi @Laurent Tan - we didn’t see enough usage that justified putting it in app (vs command-shift-L if you have loom installed). If you use Loom (install the Loom software) you shouldn’t really see much of a difference. 

I know you are not showing as a "board admin" but is there some board admin feature that you cannot use? I think the fact that it doesn't show you as board admin is just a display error.

Android or iOS? Want to add a screenshot?