Michael Pryor Atlassian Team

If you click “Valbridge” at the top of that board to go to the Team page and then click on Members on the Valbridge team page, is the person having the problem listed? Is it possible the person is logged in using a different email? Ie they are logged in as bob.smith@gmail.com (so they can’t see the board) but you have…

Add them to the board and they should see it on mobile: https://help.trello.com/article/717-adding-people-to-a-board

To confirm, you are logged into Trello, but when you click on More in the sidebar, it logs you out?

Yes. The Esc key will do this.

Can you upload a screenshot of what she sees? And the visibility settings on your board?

The quotas are listed on this page: https://help.trello.com/article/1181-butler-features-and-quotas It depends on how many people are in your Business Class team, but no it is not infinite.

Yes via Chrome: https://chrome.google.com/webstore/detail/trello/dmdidbedhnbabookbkpkgomahnocimke?hl=en

We don't support this. You can make a new board with that template and copy/move your cards over though.

The Business Class subscription applies to the Team object in Trello, so you will want to move all your boards into the Team - that should be the only action needed if they aren't already there.

Have you tried to see if you can reproduce in Safari Private mode?

You have a Trello filter applied (see the green block at the top of your board with the X in it?) https://help.trello.com/article/972-filtering-vs-searching#:~:text=Press%20'f'%20to%20filter%20a,the%20Trello%20Development%20Board!) The number is the total number of cards. But what you are seeing is the cards that match…

See "Unarchiving cards" here: https://help.trello.com/article/795-archiving-and-deleting-cards

If they only appear as a Guest on one board, then yes. If they are on more than one board, then you would pay for them also. https://help.trello.com/article/1123-multi-board-guests

If the board is in a Business Class team anyone on the board would be able to use the features (including Guests of the team). 

https://trello.com/en-US/business-class $10/user/month if you pay for a year. 

If you upgrade that team Business Class you won’t run into that limit. 

There are currently no limits to how many free teams you can create. Go to the plus button in top right and make a team. Then move the board into that team. You can invite people to a private board. You just need to move the private board into the team (it will remain private). 

Unfortunately there isn’t much we will be able to do. If you lose access to the email and don’t know the password, we don’t have a secure way to verify identity in order to reset the account. 

Click on the label on the card front to toggle whether the card front labels shows text or not. 

Make a team and move the board into the team and you should be able to add collaborators. 

How did you get the first screenshot if you always get the second one? I.e. does it work on someone else's share, but not when you share?

Hi! This is easy - set the board to be team visible: https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-team

Sure! https://help.trello.com/article/1104-how-to-transfer-boards-to-a-new-account

No, you cannot make it so a user can only see one card. Trello permissions are at the board level.

No, there's no way to currently do this unless you make the board Public, but then other people would be able to see the board.

No, Trello does not support this.

@Alexis Robert I don't think @Stephen Cooke is talking about SSO. I think they are asking if they can use the same username/password for multiple people (i.e. use a single "sign-on" or login for multiple users).

Are you using a web browser when doing this? Or the desktop application?

You need to sign up for Business Class: https://trello.com/business-class

It sounds like you had multiple emails on your old account and when you went to atlassian account (which only allows one email) you got a new account for that email. Your old account attached to the other email still exists. Try using forgot password on that email address. Or just write to support by clicking your face in…