Simon Stiefel

Hi Monica, Thanks for your post! Unfortunately, attachments in transitions are currently not supported in our mobile apps. I'll add a ticket to our backlog to keep track of that functionality. Thanks again and sorry for the inconvenience. Simon

in Jira Mobile App : No place for attachment during transition. Comment by Simon Stiefel April 2019

Hi Justin, Sorry I couldn't be of more help. Here's the link to our Support team: https://support.atlassian.com/contact

in comment not showing in thread if replying on mobile device Comment by Simon Stiefel April 2019

Hi Justin, Could you please elaborate on the steps the users took when this happened? I assume, on the desktop, the user clicked on the "Add Comment" link in the email which then opened a web browser with the issue. Here, the user typed a comment and clicked on "Add". Did the comment show up after it was published or did…

in comment not showing in thread if replying on mobile device Comment by Simon Stiefel April 2019

Hi Justin, Do you know if they use a web browser or one of our mobile apps (iOS, Android) to leave that comment? Thanks, Simon

in comment not showing in thread if replying on mobile device Comment by Simon Stiefel April 2019

Simon Stiefel Atlassian Team

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