Caity Atlassian Team

Following up on this. Unfortunately, if you're not able to make any changes to how the sender is sending these emails, then there isn't a way to correct this. The sender should be sure not to use "reply" to send new emails or to use the reference ID field, as both of these could cause them to be seen as a single email…

The Workspace admin will need to be the one to remove those users.

Hi there! The EML attachment is unrelated to the card cover change. We stopped adding images from emails as card covers automatically due to a large amount of feedback expressing frustration with that feature. However, we understand that some users would prefer to have the card cover added automatically as it used to, and…

Hi there! If you're not sending the email to that boards.trello.com email address, then there still has to be a mechanism in place on your Google Workspace side that is forwarding the emails to Trello. I would suggest looking at both the settings within that specific email account and also the Google Workspace admin…

The collaborator limit applies to the entire Workspace, so while there may be fewer than 10 members on the board that you're a member of within that Workspace, there may still be more boards in the Workspace with more members. If that's the case, the Workspace admin will need to either remove collaborators or upgrade the…

Hi there! I agree that this is likely the same email template issue. I'm looking into this with our team to see what options you might have to work around this — I'll get back to you with what I find out!

This typically means that the email address that you're trying to use to log in is not the same email address that is associated with your Trello account. Do you have a different email address you could try logging in with? If you tried with a personal address, could you try a work address instead, or vice versa?

It sounds like you may be encountering the Workspace collaborator limit. The collaborator limit applies to the entire Workspace, so while there may be fewer than 10 members on the board that you're a member of within that Workspace, there may still be more boards in the Workspace with more members. If that's the case, the…

It looks like what happened is that this board was within a Workspace that you were removed from a few days ago. The admin of the Workspace removed you from the Workspace and all of its boards, which automatically removed from that board and closed it. If you know who the admin of that Workspace was, you can take these…

Also, I've edited your original post to remove the screenshot of the board members, so that the private information is not shared here.

The collaborator limit applies to the entire Workspace, so while there may be fewer than 10 members on the board that you're a member of within that Workspace, there may still be more boards in the Workspace with more members. If that's the case, the Workspace admin will need to either remove collaborators or upgrade the…

Hi there! Typically this means that the Trello account you've been using was set up with a different email address than the one you've just signed in with, and that you've accidentally created a new account instead of logging into your old one. Do you have a different email address you could try? For example, if you just…

I can definitely see how that could be a frustrating scenario. I'll make a note about your interest in seeing better Workspace handling in the add-on; for now, there are a couple of workarounds you could try: * Rename the boards so that they're not all the same. You could even use an emoji in the title to signal the…

Power-Ups, such as the Card Repeater, can now be found in this menu below the card:

The Gmail add-on shows all boards is a single list; they're not filtered or divided by Workspace. If you're not seeing a board there that you'd expect, can you please confirm that the Trello account you're logged into with the Gmail add-on has access to create cards on that board?

The collaborator limit applies to the entire Workspace, so while there may be fewer than 10 members on the board that you're a member of within that Workspace, there may still be more boards in the Workspace with more members. If that's the case, the Workspace admin will need to either remove collaborators or upgrade the…

Hi there, here's how you can consolidate all of your boards and Workspaces into a single account. Using the account that you don't want to keep, go to each of your boards and Workspaces and add your preferred account to each of those. If you are an admin of the board or Workspace, make sure to make your preferred account…

Hi there! I'm seeing on your account that the Slack app has been authorized—were you eventually able to get this working? If not, can you share some more details of what steps you're trying and what you're seeing at each step?

Hi there! I see that you are an admin for a couple of boards that are in a Workspace that you're not a member of. That Workspace has more than 10 members and guests across all of its boards (including yours), which is why those boards are in read only mode. I would recommend moving these boards into one of your other…

Hi there! I just looked up these accounts, and they're using two different email addresses. One appears to be a personal address while the other looks like a work address. Is there a different email address you could try logging into Trello with?

I agree that this is the most likely explanation. Do you have any notification or marketing emails from Trello from before this happened? If so, check the "to" address carefully—this should show you what email address the account is associated with. You might also try using a personal email address if you just signed in…

I think you could make an automation to do this, but it would be a bit convoluted. Basically, you could make a list called something like "Convert to copy," and then you could say that, any time a card is moved to that list, take these actions: * Archive the card * Find the source card * copy that card to the top or bottom…

Hi there! I'm not sure what you may have been seeing previously; "Convert to regular card" was built from the beginning to convert the Mirror card into a card with the URL as the title, as you're seeing now. This is also how it works when a link card is converted to a regular card. We did consider something like what…

Right now there isn't a specific integration available between Outlooks and Trello for creating cards from emails. However, you can forward an email to inbox@app.trello.com to create a card from that email in your Trello Inbox. We have more information on how to create cards from emails…

We're working on a fix, but in the meantime, we believe we've identified a workaround. With the board open in Teams, could you please click on the "Logout" link in the top right corner, as shown here, and fully log out of Trello from Teams? After you do that, could you also log out of Teams entirely (by clicking on your…

Hi, Laura! Your cards will not be deleted when your trial ends. You won't be able to use paid features anymore, such as advanced checklists, views, or custom fields, but you'll still be able to view and edit your boards and cards.

I know that there are other users who would be interested in this as well, and I can see how it could be helpful. We aren't likely to deliver this in the near future, but it's something we've looked into, and it's on my list of potential longer-term improvements for Mirror cards.

Hi there! Right now, there's no specific email integration between Trello and Outlook. However, you can forward any email from Outlook to inbox@trello.com (or to the unique email address for your Inbox) to create a card based on that email in your Trello Inbox.

The collaborator limit applies to the entire Workspace, so while there may be fewer than 10 members on the board that you're a member of within that Workspace, there may still be more boards in the Workspace with more members. If that's the case, the Workspace admin will need to either remove collaborators or upgrade the…

The collaborator limit applies to the entire Workspace, so while there may be fewer than 10 members on the board that you're a member of within that Workspace, there may still be more boards in the Workspace with more members. If that's the case, the Workspace admin will need to either remove collaborators or upgrade the…