Jeremy M Expert

Dies ist nicht wahr beim Senden einer E-Mail.

Der Unterschied zwischen den beiden kann verwirrend sein. Wenn Sie die Kommentar-Option am unteren Rand des Tickets verwenden, können Sie wählen, ob sie privat für interne Mitarbeiter oder für Kunden zu sehen sind. Aber wenn man die buttons benutzt, wird die gesamte Nachricht an den Kunden gesendet. Es wird nicht privat…

それは非常に便利です

Dear John, It depends.. what version of IE is it? See here for a list of supported browsers; https://confluence.atlassian.com/cloud/supported-browsers-744721663.html

Hallo Thomas, Also, wenn ich richtig verstehe: Wenn jemand kommentiert, möchten Sie eine E-Mail an einen Benutzer senden. Ist das korrekt? Kannst du das "Notification Scheme" nicht verwenden? Es hat eine Option ''Issue Commented''.…

Dear Hiba, Is it directing you to any other page? Or not at all. Did you check the error logs? Friendly Regards, Jeremy

Dear Hiba, Yup! That is actually normal behavior for JIRA. However.. you state that.. when pressing ''Confirm'' you will NOT be redirected?

Like @Nic Brough -Adaptavist- said, the screen you are directing to seems different than the one in your original post. Please attach a Screenshot so we can help investigate.

Dear Hiba, That is actually normal behavior within JIRA, since you are trying to reach a page where one could possibly harm the system.. it is asking for a password validation to make sure that it is actually the admin trying to login. For example; Should you leave your Desktop open or someone hijacks your session.. that…

Dear Venny, You should still be able to get into contact with Atlassian via; https://www.atlassian.com/company/contact The Atlassian offices do have phone numbers.. however I recommend that you raise a ticket because the technical staff will be able to look at it that way. Friendly Regards, Jeremy

Dear Mark, My apologies for not responding! I was on holiday in Spain and had no acces to a laptop. I am very pleased to read you were able to fix it! I will keep your fix in mind. Friendly Regards, Jeremy

Dear Kedar, What exactly do you mean by ''sharing''? Ofcourse it is possible to copy the setup of crowd to a different server. A snapshot is the state of a system at a particular point in time... so that should be no problem. Friendly Regards, Jeremy

Dear Sam Thompson, You should check out your board filter to see what projects are included there. I think that it is actually the filter that is configured as such. https://confluence.atlassian.com/agile/jira-agile-user-s-guide/configuring-a-board/configuring-filters Friendly Regards, Jeremy Mooiman

Dear Mark, And you have already restarted the environment / ordered user directories? Friendly Regards, Jeremy

Dear Jana, Trying to understand your exact question here :-), we will figure it out. You have two ''date'' custom fields, and you want to show the value of such field. Correct? Or do you have labels in your custom fields that you want to search for? Friendly Regards, Jeremy

Dear James, Indeed! There are multiple files for those ''versions'' they are stored just like the current version (Else they would not be able to get reverted). There is no function to simply ''archive'' older versions.. however.. you could copy them and put them somewhere in an archive space / page tree ofcourse. And…

Dear James, Confluence does indeed save an entire page, but you can actually revert back to a certain ''version'' of a page in Confluence. Say someone made a change that you do not like. Confluence also allows you to store ''drafts''. Basicly typing a document without saving, returning to it later and finding your work was…

Dear Marc, In the older versions of JIRA, JSD was much more of a standalone product. Since JIRA 7, JSD can be fully integrated with Jira. When using Jira Service Desk (JSD) in combination with JIRA 7 or higher, JSD will have big changes. For example your question; You do no longer acces JSD itself through a seperate nav..…

Dear Arsham, May I ask what browser you are using? Atlassian supports the following browsers Microsoft Internet Explorer (Windows)(1) Version 11 Microsoft Edge(2) Latest stable version supported Mozilla Firefox (all platforms) Latest stable version supported Google Chrome (Windows and Mac)(3) Latest stable version…

Dear Nic, This is indeed correct and also pointed out on the linked documentation; follow the instructions in the general Upgrading JIRA guide, as well If you're upgrading to JIRA 7.0, you should consult the Migration hub. JIRA 7.0 contains functionality that affects your user management, application access and log in…

Dear Ali, You need to Administer Projects permission to add a component. Friendly Regards, J

Dear Jorge, As far as I am aware you will have to do certain upgrade steps; You will first need to upgrade to JIRA 4.4.5 https://confluence.atlassian.com/jira/upgrading-jira-3-x-data-to-jira-6-x-251004540.html Above steps are for upgrading data. Friendly Regards, Jeremy

Dear Ali, The message "Component/s field is required" is caused by your Field Configuration scheme. In the Field Configuration Scheme the field ''Component'' Is required.. yet you do not have the field Component on your screens, correct? How to make a field required or optional Depending on your team or organization's…

Dear Abraham, Whenever an add-on is unsupported, this does not mean it is out of service. It only means that Atlassian will not support technical questions about the add-on, and you will have to direct your questions directly to the developer of the add-on. What is a Supported Add-on? * be in the Atlassian Marketplace. *…

Dear Abraham, Whenever an add-on is unsupported, this does not mean it is out of service. It only means that Atlassian will not support technical questions about the add-on, and you will have to direct your questions directly to the developer of the add-on. What is a Supported Add-on? * be in the Atlassian Marketplace. *…

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Dear Shib Saha, Are JIRA / Confluence both running on a seperate server? Is the application that you would want to listen on port 80 so it can be reached through http://jira.example.com? If yes you can: - Set up a DNS A-record that points jira.example.com to the IP address of your server. - Modify the file server.xml so…

Dear Shib Saha, You mean a guide for installing the SSL Certificates? Friendly Regards, Jeremy

Dear Manikandan, No problems at all! I hope that it was useful for you. If it was, could you "accept'' the answer? Friendly Regards, Jeremy

Dear Shib Saha, In practice you only need a single certificate. It is however your choice what kind of certificate you order; A wildcard can be used for all urls in your domain.. but you can also order a specific SAN SSL certificate and add multiple URLS on that certificate. Friendly Regards,