Jeremy M Expert

Comments

  • It is my pleasure!
    in How do I change a Server license to a Cloud license? Comment by Jeremy M July 2017
  • Dear Sir/Madam, You cannot by yourself refund the license or change it to a cloud license. However you can contact Atlassian Support about that! https://support.atlassian.com/contact/ If you have bought the server license within the last 30 days, then Atlassian is able to refund the license. After that, you can buy the…
    in How do I change a Server license to a Cloud license? Comment by Jeremy M July 2017
  • Dear Chedomir, Quite a handy fix indeed! Maybe the newer imported data did not go well with the database indexes. It is true that when you commit to an XML import there are elements in the database that are completely re-written.. removing the old.. maybe incorrect indexes. Thank you for sharing this solution, Chedomir.…
    in JIRA user log on takes around 5 minutes after project import Comment by Jeremy M July 2017
  • Dear Chaya, I assume that you have that many links to the specific page that it would take forever to search and replace them. (You could for example just copy those links to an editor and search+replace them there). So knowing that, in this scenario we can use a trick that I have used before for replacing all hard links…
    in Link broken after renaming a page Comment by Jeremy M July 2017
  • Dear Chedomir, What OS does the environment run on? Also, do you have a Virus Scanner on the server? The expierence with Windows Servers is that they are considerably slower whilst running JIRA for example than a Unix based OS. Also; Have you already restarted JIRA? This will clean up alot of processes. We can continue to…
    in JIRA user log on takes around 5 minutes after project import Comment by Jeremy M July 2017
  • Dear Naveen, When adding an attachment someone will be able to add a comment aswell, so what exactly do you want? Do you want the field to be optional/required.. or? Friendly Regards, Jeremy
    in Automatically add a comment when add the attachments to the issue ? Comment by Jeremy M July 2017
  • Dear Chedomir, Alright; First of all I will post the JIRA sizing tips here: https://confluence.atlassian.com/enterprise/jira-sizing-guide-461504623.html Are you getting any Java errors back in your logging? If not.. then I would suggest reading through the following documentation:…
    in JIRA user log on takes around 5 minutes after project import Comment by Jeremy M July 2017
  • Dear Kyrylo, I do not believe that Atlassian has removed any syntax. There are different ways for importing data into confluence, and the CSV plugin is one of them. But like I stated, there are many ways to do so.. and you can find them all in the documentation that I linked you.
    in How insert table with data? Comment by Jeremy M July 2017
  • Dear Kyrylo, You could for example copy all the data from your Excel sheet into a Confluence page. For CSV you would need This plugin That add-on will make it possible to enter data using comma seperated values (CSV). You can also import data to Confluence using other ways;…
    in How insert table with data? Comment by Jeremy M July 2017
  • Dear Kyrylo, You could use a tabular CSV or Excel to import alot of data. Is this an option?
    in How insert table with data? Comment by Jeremy M July 2017
  • Dear Chedomir, May I ask the recources of the server that you host JIRA on? Also; How much memory have you allocated to JIRA?
    in JIRA user log on takes around 5 minutes after project import Comment by Jeremy M July 2017
  • Dear Nic, My apologies. You are indeed correct about the permission helper. Because of involvement in different work I slightly forgot about that fact :-). Indeed it seems that all permissions are correct.. so there are no communication errors. I believe too, that he now has to limit certain transitions. Thank you for your…
    in Read Only permission in JIRA 4.2.4 Comment by Jeremy M July 2017
  • Dear Vida, It seems that your permissions are indeed correct. As Nic Brough stated below this post; The default workflow for example contains conditions on the "resolve" transition that says "only people with the permission to resolve issues can use this". But if you're not using the default workflow, you may not have the…
    in Read Only permission in JIRA 4.2.4 Comment by Jeremy M July 2017
  • Dear Vida, Can you give me a screenshot of the Permission Scheme, and the name of the user/role you need to make read-only? Friendly Regards, Jeremy
    in Read Only permission in JIRA 4.2.4 Comment by Jeremy M July 2017
  • Dear Vida, If you use the ''Permission Helper'' on that specific Person and select ''Close Issues''. What does it say? Friendly Regards, Jeremy Mooiman
    in Read Only permission in JIRA 4.2.4 Comment by Jeremy M July 2017
  • Dear Christina, Alright, we can rule out that Confluence does not send mail correctly. Have you checked your Confluence profile settings? You can also configure alot of E-mail related settings there. Should your profile settings also be alright; Then the only option I can think of without having any inside information is…
    in Why do I do not get an Email when I am tagged ? Comment by Jeremy M July 2017
  • Dear Nic, Thanks for clarifying this for me! Friendly Regards, Jeremy.
    in What is the exact field of Estimated Fix Date in JIRA ? Comment by Jeremy M July 2017
  • Dear Vida, As far as I know, JIRA 4.2.4 also has seperate Close and Resolve permissions. You could limit these two permissions so that the user who has Browse Permissions cannot Close or Resolve anything. Friendly Regards, Jeremy
    in Read Only permission in JIRA 4.2.4 Comment by Jeremy M July 2017
  • Dear Vida Ghodstinat, The viewing of a project within JIRA is handled by the ''Browse Project'' permission. JIRA 4.2.4 also has this permission; https://confluence.atlassian.com/display/JIRA042/Managing+Project+Permissions Browse Projects ''Permission to browse projects, use the Issue Navigator and view individual issues…
    in Read Only permission in JIRA 4.2.4 Comment by Jeremy M July 2017
  • Dear Manikandan, The Due Date field in JIRA manages a certain expiration date. So for example; When an issue is ''Due'' for 10 July 2017.. that means that the issue was calculated to be completed before that time. It functions somewhat like a calendar, keeping track on what date you have planned specific issues to be…
    in What is the exact field of Estimated Fix Date in JIRA ? Comment by Jeremy M July 2017
  • Dear Christina, In order to understand the cause of this problem; Does this only effect you, or also your colleagues? And what you could do is send a test email from within Confluence to your user E-mail account to see if E-mail is functioning. Friendly Regards, Jeremy
    in Why do I do not get an Email when I am tagged ? Comment by Jeremy M July 2017
  • Dear Maarten, Agreed! I hope Atlassian will fix this ASAP.. I myself also need the documentation :-). Afraid that we as users cannot do anything else about this other than submit a ticket to Atlassian Support for a status. Friendly Regards, Jeremy
    in 503 errors on confluence.atlassian.com Comment by Jeremy M July 2017
  • Dear Maarten, You are not the only one! Colleagues of mine and I myself have been experiencing issues there aswell. I have contacted Atlassian about it and it seems to be just a temporary bug. I can imagine that they might be having server problems or migrating something. In my expierence this will be resolved within a…
    in 503 errors on confluence.atlassian.com Comment by Jeremy M July 2017
  • Dear Douglas, JIRA does not offer the functionality of copying a project. JIRA does however have the possibility of sharing the configurations of a project when you are creating a new project. Although, since the configuration is shared.. anything you adjust will also be editted on the project that shares the configuration…
    in How to test JIRA project settings and workflow changes Comment by Jeremy M June 2017
  • Dear HongChao, No problems! :) Can you ''Accept'' my answer? Friendly Regards, Jeremy
    in No draft workflow was found for "XXXXX" exception Comment by Jeremy M June 2017
  • Dear Uday, Basically all the project types are the same EXCEPT for the associated workflow/workflow schemes and corresponding default issue types. The reason they are different is to help you determine which workflow/issue types you should start to use depending on use case (hence the names: Simple Issue Tracking, Software…
    in what is difference between software or Business in jira? Comment by Jeremy M June 2017
  • Dear HongChao, That is the correct directory. You can see the ''Work'' directory. Do not delete the map ''Work'' itself but only the content in the ''Work'' map. * So first STOP Jira, * Then delete the contents in the ''Work'' map. * then START Jira. This way Jira can remake the correct files. Friendly Regards, Jeremy
    in No draft workflow was found for "XXXXX" exception Comment by Jeremy M June 2017
  • どのように私は奉仕することができますか :)
    in test Comment by Jeremy M June 2017
  • Feel free to ''accept'' this answer if you deem it worthy enough. Thanks!
    in No draft workflow was found for "XXXXX" exception Comment by Jeremy M June 2017
  • Dear HongChao, Indeed a known problem within certain versions of JIRA; You are not being directed to a 404 page are you? I have seen that problem earlier and see documentation here; https://confluence.atlassian.com/jirakb/publishing-a-draft-workflow-in-jira-leads-to-a-404-error-page-828798727.html Cause It's uncertain what…
    in No draft workflow was found for "XXXXX" exception Comment by Jeremy M June 2017
Avatar