Carlos Garcia Navarro Community Champion

Hi @ronbasumallik , this is a matter of opinion, but I used both Asana and Jira, and based on my experience, I find Jira more flexible and suitable for software projects. And if you move to Asana, you may have to recreate the data anyway. You can check the steps to migrate projects from one Jira cloud instance to another,…

Hi Gui! I don't think you're missing anything, and yes, I agree with you. I believe that this JIRA request addresses your suggestion. I'd suggest to vote for it: https://jira.atlassian.com/browse/JRACLOUD-21372

Hi @ronbasumallik , This article provides the steps and some information about changing the URL: https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html Hope it helps, Carlos

Welcome to the Community, @Eric Browne , and Happy New Year! In addition to those resources mentioned in this thread, I'd recommend to start writing down your requirements and best practices first, and then finding if they can be met with Service Desk out of the box. Chances are that, if Service Desk doesn't meet some of…

Welcome to the Community, @Brian Kelly ! I hope you enjoy your journey to learn and apply Agile and Jira!

Welcome @Steven Golob ! You should also check Jira Service Desk /Jira Service Management! This may help you build the call center ;-)

Benvingut, Antoni! La gent és molt maca aquí en la "Community"! Qué vagi bé!

And keep having fun!

Welcome to the Community, Jared! People are knowledgeable and very friendly here. We're glad you join us! :-)

Hola Vronik1, y bienvenido! Where in Spain? I'm from Alicante (although I currently live in the US), and am always (extra) happy to see other Spaniards participating in this Community. See you around!

If I'm working on something that requires my full attention I prefer silence, but for other tasks I like to have movie soundtrack music, more concretely from movies that impacted me when I watched them. E.g. lately I've been listening to the one from "The Lord of The Rings". If what I'm doing is easy and I don't need to…

Hi there! Make sure that the meetings are efficient, and if you're done before you use all the time that you scheduled for the meeting, end it early :-). People tend to appreciate this. I like to use some humor when possible so people have some fun. And if you show enthusiasm in the meeting (even if it's a little bit…

You're welcome! :-)

Hi @Daniel Elsegood , By jobs, do you mean open issues (or tickets)? For your own tickets, you can create (or it may be there already) a quick filter in the board for your project that shows 'only my issues'. If you're looking for all your Jira issues including the ones that may not display in the board you're looking at,…

Hi Cinthya, I assume that you and the client don't share the same Jira instance. If that assumption is correct you have a few options: - You can make a Jira project public but then everyone can see the issues in that project, which is probably something you don't want. - You could have a Jira Service Desk project that your…

Hi @Weilies Chok , To follow up on your questions: This may be a matter of opinion, but I'd use a field for severity. You can always create a filter (or a quick filter in the board) to select the tickets with certain priority. And I wouldn't create a field to emulate components, instead I'd use components which have bonus…

Hi @KA S , I'm not aware of such functionality to dynamically influence the search weight in Confluence in the way you described it, but they sound like a great idea. This document has some details on how the ranking on Confluence searches is determined (it's a little bit old, I wonder if it may be out of date), and it…

Hi @sunny_kaul , If you're in the Cloud I don't think you can import a workflow from another instance, only from the Marketplace, as described in this article: https://confluence.atlassian.com/adminjiracloud/importing-and-exporting-issue-workflows-962965084.html). Just for clarification, workflows are linked to issue types…

Hmm... you could get this with Service Desk but you'd have to customize the project and it may not be the most efficient (or friendly to the user) solution. You could use the Service Desk to process requests for training, but to know what trainings they've attended, or certifications that they've accomplished, or feedback…

Thanks, Jack!

Hi @Hoa Nguyenthi , There've been a couple of posts about this today: https://community.atlassian.com/t5/Jira-questions/Where-is-the-deployments-option/qaq-p/1511636#U1511729 https://community.atlassian.com/t5/Jira-Software-questions/Deployment-Feature-not-showing-in-Project-Settings-Features/qaq-p/1511462 @Jack…

Hi @Weilies Chok , Kanban is actually an agile methodology (but not necessarily iterative). If you're using Jira to implement a Kanban project I'd define the (workflow) statuses and then map the columns to statuses. Severities could be fields, product components could be components and you could have a roadmap for those…

Like Diego said, only the Atlassian team can enable that template in the Cloud. I'm glad to see that they created the ticket for you. Good luck!

Hi @drewberk , This is strange. There is this other post similar to your from today, where people are reporting the same issue: https://community.atlassian.com/t5/Jira-Software-questions/Deployment-Feature-not-showing-in-Project-Settings-Features/qaq-p/1511462 I can't see it either. I'm reading the documentation to see if…

The functionality in that ticket is what you need :-). I think the use case is great, I voted too!

Hi @akshay.dongave , If you go to Jira Settings-> Projects, there is a column 'last issue updated',

Hi @viktoriia_lysenko , If you go the project settings-> issue collectors, you have different options for the trigger (including a custom one). Is this was you're looking for? Also for the feedback form: This article has details about the advance use of issue collectors:…

I understand. I don't think you can do this with native Jira at the moment.

Hi @Ngọc Châu Nguyễn , I think you pasted the link in the wrong place. Welcome to The Community! :-)

You're welcome, Jim. Please consider accepting the answer if it was useful and if you think it could help others as well. Thanks!