Carlos Garcia Navarro

Hi @dillon_cox Welcome to the Community! If you're still getting an error, could you share: the HTTP status code (401, 403, 404, 409, etc.) the response body whether you're using: an Atlassian API token, an OAuth 2.0 access token, or a Forge/Connect app token Those details will help.

in Updating a confluence page via service account api Comment by Carlos Garcia Navarro July 2

Hi @Tuo Chen , Unfortunately this feature is currently missing, but you can vote and watch https://jira.atlassian.com/browse/CONFCLOUD-84562.

in How do I disable the first notification when a Confluence page I created receives its first view? Comment by Carlos Garcia Navarro July 2

Hi @Liam McKnight , I'd recommend contacting Atlassian Support: https://support.atlassian.com/contact/?postauth=true#/ Let us know if you're unable to reach them.

in urgent data loss - legal case Comment by Carlos Garcia Navarro July 2

Hi @senthilnathan_singaravelan , Welcome to the Community! You may want to double check if you're using the same account that was working before: https://id.atlassian.com If so, you may want to check with the Jira/Atlasian admin.

in Login Issue Comment by Carlos Garcia Navarro June 21

Hi @junchi zhang , Welcome to the Community! Does it happen consistently? To get more details on the error, can you inspect the actual API response body? In Chrome DevTools (right click-> Inspect): Open Network tab. Reproduce the error. Click the failed error Look at Response or Preview.

in Cannot create Jira Cloud site - Something went wrong on our end - Anonymous ID included Comment by Carlos Garcia Navarro June 21

Hi @Cain Mathe , Welcome to the Community! What problems are you trying to solve when using Atlassian? In which way do you feel lost?

in What do I benefit from this platform I'm getting lost as I'm working? Comment by Carlos Garcia Navarro June 21

Hi @Vaibhav Mittal , These documents may be helpful: https://support.atlassian.com/rovo/docs/out-of-the-box-third-party-mcp-agents/ https://support.atlassian.com/organization-administration/docs/add-an-external-mcp-server-from-atlassian-administration/

in How to Configure Custom MCP REST Tool for Rovo Client Integration Comment by Carlos Garcia Navarro June 15

Hi @Dd , Are you in the List view or the Detail view? I haven't seen any recent changes to that behavior. If you click the issue key (for example, ABC-123) rather than the summary, Jira should open the full issue view instead of the side panel. Would that work for your use case?

in Filter display changed - clicking on a ticket opens it in a side bar - any way to roll back? Comment by Carlos Garcia Navarro June 15

Hi @Sol Hill , Welcome to the Community! I assume that the boards are in different workspaces. Can you please try this? Create one Workspace Put all project boards inside that Workspace Have the three of you as members of that Workspace Pay for 3 Premium seats total Details on how billing works with Trello Premium and…

in 3 trello users have paid subscriptions and collaborate on boards, but each has to pay more? Comment by Carlos Garcia Navarro June 15

Hi @chantal gerardy , Did you try to reinstall the extension? Go to chrome://extensions Remove the Trello extension Close Chrome completely Reopen Chrome Reinstall from the Chrome Web Store

in Trello ext in Google Comment by Carlos Garcia Navarro June 13

Hi @Susanne Demaree , Did you check if the Zoom settings have changed? If using Windows: Press Ctrl + 0 to reset zoom to 100%. Press Ctrl + + to zoom in. If using Mac: Press ⌘ + 0 (Command + Zero) to reset zoom to 100%. Or look in the browser menu: Chrome: View → Actual Size Safari: View → Actual Size If it's still tiny,…

in Font so tiny and page off the screen Comment by Carlos Garcia Navarro June 13

Posso ver que eles já foram notificados. Eles deverão responder em breve.

in Cancelamento de conta Comment by Carlos Garcia Navarro June 13

Hi @Gabriel Roth , As Atlassian confirmed in this comment on this article, Users last active dates endpoint won't be deprecated and will still be available after June 30, 2026. https://community.atlassian.com/forums/Enterprise-articles/New-Organization-APIs-to-power-admin-automation/ba-p/3151762?utm_source=chatgpt.com

in v1 Endpoint Deprecation??? Comment by Carlos Garcia Navarro June 10

Hola @Johnny Rodriguez , Podrias proporcionar más detalles? Después de que cancelaran la cuenta de tu jefe, tenéis todavía acceso a sus boards? o cual es la pregunta con la que necesitas ayuda?

in Cerraron la cuenta de mi jefe por inactividad pero ahora como nos van a cobrar? Comment by Carlos Garcia Navarro June 10

Hi @Mallikharjun Puttam , Can you try with a different browser or incognito mode?

in {msg: 'An error has occurred checking the feature gate. Only the first occurrence of this error is l Comment by Carlos Garcia Navarro June 10

Ah, entendi. Sim, acabei de pedir para alguém da equipe da Atlassian dar uma olhada e verificar esta conversa também!

in Cancelamento de conta Comment by Carlos Garcia Navarro June 9

Olá @Tatiana Marinho , A conta deverá ser cancelada ao final do período de faturamento atual e o Workspace passará a ser um Workspace gratuito. Você pode entrar em contato com o Suporte da Atlassian (Compras e Licenciamento) por meio do seguinte link: https://www.atlassian.com/company/contact/purchasing-licensing#/…

in Cancelamento de conta Comment by Carlos Garcia Navarro June 9

Hi @Denis , After clicking the password reset link, are you able to set a new password, or do you encounter an error? What exact error message do you see when attempting to log in or create a new account with this email address? Do you have a screenshot you can share? When is the last time you were able to log in?

in Can't login / Issue with logging Comment by Carlos Garcia Navarro June 9

Hi @gerrico , Welcome to the Community! Currently editing markdown directly is not possible with Trello. There was this request (https://jira.atlassian.com/browse/TRELLO-601) that the Atlassian team closed with this explanation: "Hello, Thank you for your interest in this feature request. After careful consideration, we…

in Enable markdown mode Comment by Carlos Garcia Navarro June 9

Hi @agacek Welcome to the Community! You can also try to contact Atlassian billing support in this link: https://www.atlassian.com/company/contact/purchasing-licensing#/

in How can i fix it ? Comment by Carlos Garcia Navarro June 6

Bonjour @Eustache Tchicaya ! Receviez-vous les codes de double authentification (2FA) auparavant ? Pouvez-vous vérifier votre dossier Spam / Courrier indésirable pour voir si les e-mails s’y trouvent ? Si vous utilisez une adresse e-mail professionnelle, pouvez-vous également vérifier auprès de votre service informatique…

in Pourquoi est-ce que je ne reçois pas le code de double authentification par mail ? Comment by Carlos Garcia Navarro June 6

Nice! :-)

in Claude ai connector? Comment by Carlos Garcia Navarro June 4

Hi @Melvyn D Richardson , Shift + Enter should work. Where are you typing (card description, comment, ...)? What browser are you using? Was this working before? Can you try with a different browser?

in HOW DO YOU CREATE A SINGLE LINE SPACE IN TRELLO Comment by Carlos Garcia Navarro June 4

Hi @Andrew Groom , When did you lose access to the account? Did you receive any notification from Atlassian, about the account being archived or deleted? Do you have access to Atlassian Support here? https://support.atlassian.com/contact#/ I'm also requesting assistance from the Atlassian Support here so the can verify…

in Recovering missing account Comment by Carlos Garcia Navarro May 24

Ok. We should be getting assistance from the Atlassian team in this post soon.

in Cannot reopen closed board "CEO" - Only member, no admin (10 years old) Comment by Carlos Garcia Navarro May 23

I've also requested assistance from the Atlassian team to take a look.

in Cannot reopen closed board "CEO" - Only member, no admin (10 years old) Comment by Carlos Garcia Navarro May 23

Hi @Aiden ROH , Can you create a ticket using the contact form for Atlassian Support? https://support.atlassian.com/contact/#/ They are the ones that could investigate this.

in Cannot reopen closed board "CEO" - Only member, no admin (10 years old) Comment by Carlos Garcia Navarro May 23

Hi @KC Wong , Yes, the transition field on the Bulk Create Issue API only supports a single transition, and it must be a valid transition from the issue’s initial workflow state after creation. if you need issues to be created directly into arbitrary statuses, you would typically need to make those statuses reachable…

in Bulk Create Issue REST API - Does it support multiple transitions? Comment by Carlos Garcia Navarro May 23

Hi @Mike Short , Have you checked this article: https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board ?

in I am the owner of our company. I needto remove an administrator Comment by Carlos Garcia Navarro May 19

Congratulations, @Elena_Elevatic and Team! I agree, that's a cool name!

in Meet Elevatic: Our New Name, Same Trusted Solutions 🚀 Comment by Carlos Garcia Navarro May 18

Carlos Garcia Navarro Community Champion

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