Carlos Garcia Navarro Community Champion

Hi @Kristina , Can you please try clicking the large blue “+” at the upper-right of the action box, then click Save? The action appears to still be in the editor; Trello requires adding the action before saving the automation. If clicking + keeps highlighting those fields: Reselect VC HQ Webmocks from the board dropdown.…

Thanks for the very detailed s

Hi @Raxa , Jira automation can run once for each update event. If several fields are saved in separate updates, a broad Work item updated trigger can start several runs close together. Atlassian recommends using a more specific Field value changed trigger when possible; you can choose which fields and edit operations it…

Hi @Виктория_eiuiut, Were you able to contact Atlassian Support using the links provided? Do you still need help?

Olá @Crops Mídia, Você ainda está enfrentando o mesmo problema? Já tentou acessar o Trello por outro navegador? Outros membros da sua equipe também estão com o mesmo problema?

Hi @Yasmin Loudon, You can check the capacity section in this article (I think you may be referring to this one). https://jirareleases.atlassian.com/announcements/individual-capacity-planning-is-here There is no confirmation whether that baseline is customizable or whether dedicated reporting will be added though.

Hi @Joshua Stokes , This article may be helpful: https://support.atlassian.com/jira/kb/csv-import-error-issues-have-been-skipped-because-they-already-exist-in-destination-projects/

Hi @Suraj Pandey , You can check this way: Open your site directly:https://<your-site>.atlassian.net/jira Interpret the result: Jira opens: You have Jira product access. If you cannot see any projects, you need project-level permission from a Jira/project admin. “You don’t have access”: Your account exists, but an admin…

Hi @ComradeClout , I've requested assistance from the Atlassian Support Team. We should get a response within 2 business days.

Hi @ComradeClout , Welcome to the Community! This other post may be helpful: https://community.atlassian.com/forums/Confluence-questions/Reactivate-Confluence-Free-space/qaq-p/3261873 From the post, you can try: * Go the https://admin.atlassian.com/billing * Select your billing account * Select the Subscriptions page *…

Hi @James Lighton , Welcome to the Community! In addition to some other suggestions in this thread, can you try connecting to a different network (like another wifi or hotspot)? To investigate further you ca. use the inspect (developer) tools in Chrome and open Network, reload Trello, filter for css, and look for failed,…

HI @Hinata - StepWise , Welcome to the Community! The practical answer is: use all three ( manually, through scripts, or through the Administration usage view). Each covers a different part of the audit, and none is sufficient alone. Atlassian Administration shows organization-level consumption against the pooled allowance…

Hi @Alex Taylor , Welcome to the Community! You can review each of those areas before migrating. Jira Cloud Migration Assistant (JCMA) moves most core Jira data, but it is not a byte-for-byte conversion of Jira Server. Compatibility checklist AreaWhat to reviewMarketplace appsInventory every installed app, confirm that a…

When you say that the support ticket button is not working, is there any error message you're getting? Did you try with different browsers?

Hi @Malika Zakaeva , I'm requesting assistance from Atlassian support to get help with this. They can let us know if it's possible to recover the data. 

I'm glad to hear! Thanks for reporting back to confirm!

Hi @Remi Ishikawa , Please try resetting the email: Open any Trello board. Select Inbox from the navigation bar. Open the Inbox menu. Click the large blue envelope icon in the Inbox panel should take you directly to step In the Email to Inbox window, click More options. Under Send from any email address, copy the long,…

Hi @Jennifer Martin , Yes, the dates should appear. Are you using the app or the browser? Do you know if other users are also having these issues? If it works in the browser but not the desktop app, choose Help → Reset local data, close Trello completely, and reopen it. This is Trello’s recommended cache reset. :…

Hi @Dave _ Phoenix Incidents , I'm requesting help from the Atlassian Support Team, so they can take a look.

Hi @Henrique Mehl , Welcome to the Community! You can set automation to mark cards as complete, and to set triggers, as described here: https://support.atlassian.com/trello/docs/mark-a-card-as-complete/ https://support.atlassian.com/trello/docs/create-and-manage-automations And I haven't tried this yet, but I believe you…

Hi @Adetunji Olabiyi , What error are you seeing? If you're seeing a specific message like “too many attempts,” “account temporarily locked,” “check your email,” or a Microsoft/Atlassian authentication error, please send me the exact wording or a screenshot. Can you also ry on an incognito browser window?

Hi @Aydin Isik , These articles maybe helpful: https://support.atlassian.com/trello/docs/connect-trello-to-ai-assistants-with-trello-mcp https://support.atlassian.com/trello/docs/troubleshoot-trello-mcp-connection-errors/ You can add the official Trello MCP connector directly in Claude under Settings → Connectors → Add…

Hallo @Lale Seker , wenn du dein Trello-Konto vollständig löschen möchtest, kannst du das selbst über dein Atlassian-Konto durchführen. Aus Sicherheitsgründen kann der Trello-Support ein Konto nicht im Namen eines Nutzers löschen. Eine Anleitung findest du hier:…

I think the general Trello + Zapier approach is still a good one. I'm sharing some articles that can help with these workflows: Trello + Zapier: https://zapier.com/apps/trello/integrations Instagram for Business: https://zapier.com/apps/instagram-for-business/integrations Facebook Pages:…

Hi @Casey Lozier , Welcome to the Community! I vote for Zapier too! You could use a Trello list as your publishing queue and have Zapier trigger when a card is moved into a “Post Now” list. Zapier could then run the appropriate publishing action and, once that's done, update or move the Trello card so you can keep track of…

Hi @Антон Welcome to the Community! After the automatic app update, first try logging into Trello through a web browser using the same account and check whether the 2025 and 2026 boards are visible there. Also check Boards → View all closed boards, it’s possible the boards were closed rather than deleted. If the boards are…

Hi , If access to the email account has been lost, it's not possible to change the email due to security reasons (as described in this article): https://support.atlassian.com/trello/docs/recovering-your-trello-account/ Can you access this link to contact Atlassian Support to ask them for suggestions…

Hmm... There could be a problem with the CDN: https://support.atlassian.com/trello/docs/loading-resources-from-trellos-cdn Re: differences between iOS and Android, they are different. There are some articles on how to troubleshoot for Android and iOS here:…

Hi @Aleksey Balaev , Welcome to the Community! Can you please provide more details? When is the last time you could see data? * Confirm which account you're logged into: In Trello, click your profile picture → Manage account, and check the email address. Please make sure it's the same account you normally use for Trello. *…

Ok, I've just requested help from the Support team and we should hear back on this thread within 2 business days.