Carlos Garcia Navarro Community Champion

Hi @Candice Korecki ,This other post may be helpful: https://community.atlassian.com/t5/Jira-questions/Add-Epic-Name-for-story-issues-mail-notification/qaq-p/1766614

Thanks for sharing this update, @Jean Gagne ! I'm glad to hear things are much easier now! If this answer helped address the issue, could you please accept it so it can help others too? Thanks! :-)

Hi @it PrimaPMI , Welcome to the Community! Recently Atlassian released a new feature to provide customers wit a warning/error to indicate why emails may not be being sent: [JRACLOUD-67264] Provide a log for Jira outbound email Could you please check with a Jira project administrator to use the Issue email audit to monitor…

Hi @Jeremiah , If you think that there may be an issue with billing you could contact support here: https://support.atlassian.com/contact/#/

Hi @Michael Potter , Welcome to the Community! Have you checked this article with details about how to access billing information? https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/ If there is an issue with billing or payment, you can also contact Atlasian support…

I see... How many entries are there in the file? Did you try with a different browser? Do you know if other users are also having the same issue if they try to import the file?

I think those automation rules would change the priority after the creation of the ticket. My understanding of this issue is that we want to set the priority during the creation of the ticket.

Hi @ControlRoom KatamyaHUB , Welcome to the Community! How big is the import? It seems like the EN-510 error may be associated to many entries in the list to import. Can you try to split up the import list into smaller chunks? https://jira.atlassian.com/browse/API-538

Thanks, @John Funk !

Hola @Gerardo Ramos , Bienvenido a la 'Community'! Is entiendo la pregunta correctamente, este otro post parece relacionado: https://community.atlassian.com/t5/Jira-questions/Priority-values-need-to-show-up-based-on-the-custom-field/qaq-p/2359724

Thanks for sharing!

Hi @Bar Benezri , Welcome to the Community! Hmm... I see the same thing. I did some research and it doesn't seem that we can change the borders. I'm just curious: do you find the experience to be worst this way? This seems to be related to this other…

Hi @[deleted] , Welcome to the Community! In addition to what Walter mentioned, there are a few other posts in Community with some information to convert from Kanban to Scrum, e.g.: - https://community.atlassian.com/t5/Jira-questions/Converting-Kanban-to-Sprints/qaq-p/1116597…

This is great! Thanks for sharing!!

Hi @uday chander , Welcome to the Community! In these other posts: Gökçe Gürsel {Appfire} provides details on how to use Time to SLA to filter tickets that breached SLAs: https://community.atlassian.com/t5/Jira-Service-Management/Filtering-by-breach-of-SLA/qaq-p/1420862…

Just checking if there was any update on why this feature was deprecated and if there is any chance to bring it back :-). Thanks!

Hi @Kim Jakub-Rayfield , Welcome to the Community! Do you have a screenshot where you can share a test of your use case? You can insert Jira issues in a Confluence page by pasting the Jira issue link (e.g. https://<your-instance-name>.atlassian.net/browse/<Jira ID>, or by using the 'insert elements' (+) and selecting the…

Hi @Jens Prokoph , I think this other post may be helpful: https://community.atlassian.com/t5/Jira-Service-Management/How-do-you-embed-an-image-to-an-notification-email-on-JSD-Cloud/qaq-p/1447153

Hi @rtamam , What's the question? :-) This article explains available external user security policy and settings: https://support.atlassian.com/security-and-access-policies/docs/available-external-user-security-settings/ And this is about external user security:…

The JQL works in Data Center too :-).

Also, can you try with another browser?

Hello Monika! Thanks for sharing the link your channel!

Gracias por crear este grupo! Saludos desde Boulder, Colorado!

Hi @Chris Flora - According to this article you can manage the goals section in Jira from the Settings. Is this what you were referring to? Control Goals visibility on your Jira Software project All linked goals to a Jira Software project can be easily viewed from the left navigation by clicking on the goals tab. This…

Hi @Lucas Ojeda , Can you please try on a different browser? Do you know if other users are having the same issue?

Hi @Jean Gagne - I tried to reproduce this issue using the Jira app in iOS and also noticed that when I tapped the 'x' by the linked issue it would redirect me to the screen with its details. But I'm able to remove the link if I click exactly on the 'x' (I had to try a few times). It seems that you need to be very…

Olá @Caroline Mantovani , Bem vinda à Comunidade! Se a informação não foi salva, não acho que possamos recuperá-la. Encontrei este outro post com maneiras interessantes de recuperar dados que foram excluídos, mas não consegui fazer funcionar para o caso em que o texto não foi salvo:…

Hi @이찬호 , Welcome to the Community! Have you tried to run the Jira macro repair more than once? This issue may be related to the bug (even though it seems to be closed): https://jira.atlassian.com/browse/CONFCLOUD-73050

Hi @Barry Neilson , Welcome to the Community! If you're using Chrome , you can select 'Save and Share' from the (...) menu and then 'Create Shortcut':

Welcome, Bibek!