Carlos Garcia Navarro Community Champion

Welcome, Ncumisa!

Hi Thiago, these are definitely great features! Hope everything is going well!

Welcome, Justine! That's very cool! Great job!

Welcome, Mark! Hope you're enjoying JSM!

Welcome, Juan Carlos! That logo was cool! ;-)

Hi Jacqueline! Nice to hear! JSM is also one of my favorite tools although sometimes I found challenges when rolling out due to the licensing model.

Hi Sakina! I hope you've been enjoying JSM!

Welcome, Padmakshi! I hope the learning journey is going great!

Welcome, Shannon! Please share when you find new cool tricks! I hope it's going great :-)

Hi @Alok Tipre , Welcome to the Community! On a side note I recommend Atlassian University as you continue your learning journey with Atlassian (there are a lot of free courses). I agree that the most important thing would be to define team productivity. In addition to Sean suggested, I would recommend to explore Jira…

Hola! Just to connect the posts, this is a duplicate of this other post: https://community.atlassian.com/t5/Jira-questions/Como-contacto-a-soporte-de-Jira/qaq-p/2774968

Hi @Janith Bandara , Welcome to the Community! In addition to the good advice from Sean, can you please check if other users are having the same issue? Is this the first time it happens? If it happens with other browsers, can you also try with another computer or laptop? Thanks!

Hola @Marlon Tafur_NDO , Bienvenido a la Community! Qué estás intentando hacer? Has probado con navegadores (browsers) diferentes? Ademas de lo que Bill menciona en su respuesta, si haces click en el enlace a solicitud de asistencia, esto debería llevarte a la pagina de soporte. 

Hi @Dodo Muhemeri , Welcome to the Community! Just to confirm: what guide are you using (e.g have you checked this)? Can you please elaborate on the steps you're following? Do you get any errors or warnings? Thanks!

Hola @Marlon Tafur_NDO , Bienvenido a la Comunidad! Estaba funcionando y ha dejado de funcionar? Has probado con diferentes navegadores (browsers)? Sabes si otras personas con acceso al sistema tienen el mismo problema? Puedes adjuntar una captura de pantalla? Gracias!

Hi @LoganM , Welcome to the Community! Do you see that the results of the query are different after saving it? By reading the description and comments in the ticket, it seems that the resolution was that Jira normalizes the query but the it should work fine. From the developer assigned to it: After investigating this issue…

Hi @dee narga ! I'd recommend to check out the free Atlassian trainings to learn more about how to use Jira to accomplish what you need; E.g.: https://university.atlassian.com/student/path/815443-jira-fundamentals?sid=89563b04-1f2f-418f-9eee-4f4746f38406&sid_i=9

Hi @Lucas Silva , Welcome to the Community! These are normally not free, but the Marketplace has some good options as well. E.g.: https://marketplace.atlassian.com/apps/1220741/sla-time-and-report-for-jira-track-time-to-sla-deadline?tab=overview&hosting=cloud…

Hi @zoz joomaster ! Welcome to the Community! We're glad you are here! :-)

Hi @Janne Magnusson , Welcome to the Community! I'm trying to reproduce this issue and it's working for me. I added a few Jira epics linked to Goals and they consistently appear in the 'Jira' tab under the Goals section. Is this issue still happening? What browser are you using? Can you please check with a different…

Hi @Heather , Welcome to the Community! What do you need to do? How does your page look like?

Hi @[deleted] Welcome to the Community! Do you know if other users are also experiencing this issue? Did you try to reboot your iOS device? Was it working before?

Hi @Dr_Win_ST , Welcome to the Community! If you want to restrict project access for teams this article may be helpful.

Hi @Bryan Guffey , Thanks for the questions! The first video game I remember playing is Bubble Bobble. My favorite video game is Super Mario 3 (a classic!) I don't remember the first time eating chocolate, but as far as I can say, I've been eating it since forever! My favorite is dark chocolate, and my favorite way of…

Hi @Nicolas Grossi , This is strange! When did the problem start? Do you know if other users are experiencing the same issue? Could you please share a screenshot? As you're talking about installing the app, is this happening in the mobile app? If so can you access Jira in the desktop?

Hi @Alan Rodrigo , I'd use a dashboard, like Nicolas suggested, and add at least these gadgets: - Created vs. Resolved. - Issue statistics, using the JQL with the issues in your project (e.g. "project in (<project_name>)"), with the statistics type "Status". - Filter counts with the JQL with the issues in your project and…

Hi @Stradonis - Welcome to the Community! Was this working before? Are there any other users with access to the repo, and if so, are they all experiencing the same? In this other post, @Theodora Boudale is providing excellent info on user management in Bitbucket, which may help troubleshoot this issue:…

Hi @ginolee , Welcome to the Community! This other post may be helpful: https://community.atlassian.com/t5/Bitbucket-questions/Disable-2-factor-authentication/qaq-p/1877736 You mentioned that 2FA is already enabled but that you see the option to enable it. What happens if you click on it to enable it (again)?

Hello @Emmanuel.A ! We're glad you're here! Please let us know how we can help! Enjoy the journey of implementing Atlassian products. There is a whole ecosystem of amazing tools to boost your team's productivity!

Hi @Jamie Maiquez , This other post may be helpful: https://community.atlassian.com/t5/Jira-questions/Read-only-access-to-Jira-Projects-Issues-without-a-licensed-user/qaq-p/1875810