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Card covers are not uploading any images....

Camila França

Hi there,

I'm a new Trello user and I've created a few cards that were just a simple drag & drop from web pages but none of them uploaded the images!

I use Chrome browser.

Anyone else had this issue?

Cheers!

Accepted answers

Tinker Fadoua - [Seibert US]

@Camila França

What happens when you try to add the images as attachments?

Best,

Fadoua

All comments

Tinker Fadoua - [Seibert US]

@Camila França

What happens when you try to add the images as attachments?

Best,

Fadoua

Camila França

Hi Fadoua,

Nothing really happens. It just shows the link (as text) without uploading the image

Tinker Fadoua - [Seibert US]

@Camila França

Are you getting the same behavior on different browsers?
Has anyone else beside you tried the same board from their computer and got the same results than yours?
Were you able to add images before?

I know I am asking so many questions but it is the only way to better assist you.

Best,

Fadoua

Camila França

@Tinker Fadoua

Thanks for your help.

Answering your questions:

I have tried it on Chrome (on my Chromebook), on Safari and iPhone app and it's still the same.
I haven't asked anyone to try the boards as I haven't had the chance to do so.
I was never able to add images.

I hope this helps?

Thanks once more.

Best,

Camila

Tinker Fadoua - [Seibert US]

@Camila França

Thank you for your patience!

Can you please make sure that the following feature is enabled on your board/cards:

Screen Shot 2019-02-03 at 1.11.47 PM.png

Right side of your board show menu ->settings

Let me know please how it goes.

Best,

Fadoua

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