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Change of the paying organization

Maria Ćwiklińska

Good morning,

I want to change the organization which pay for license in one project (but only in this project). One company pay for everything now. What i have to do and where can I change it?

Thank you for your help,

Accepted answers

Bastian Stehmann

Hi @Maria Ćwiklińska,

welcome to this community.

You can not pay licenses on a per project base, payment to atlassian is always the full amount for the complete license.

You will have to do the payment per project internal or split your instances and get your own license.

All comments

Bastian Stehmann

Hi @Maria Ćwiklińska,

welcome to this community.

You can not pay licenses on a per project base, payment to atlassian is always the full amount for the complete license.

You will have to do the payment per project internal or split your instances and get your own license.

Maria Ćwiklińska

Thank you Bastian for advice. Is there any way to switch this project to another comapny?

Bastian Stehmann

What do you mean by switching the project to another company?

Maria Ćwiklińska

I mean change the organization which run this project.

Bastian Stehmann

I still do not understand what exactly you mean.

Projects are not run by organizations, projects live within a jira instance that is run by someone/some organization which probably also did the licensing. Maybe in your case there is a organization that is responsible for the project, but that it something you have to check with the ones who are responsible in your company.

Organizations in the meaning of Jira Service Desk are a way to group users that belong together. Please have a look here for managing organizations https://confluence.atlassian.com/servicedeskserver/setting-up-service-desk-users-939926312.html