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JIRA SEND AN EMAIL WHEN A ISSUE IS FINISHED

David Sierra

Hi:

Using ScriptRunner plugin, I've been able to get you to send a message by changing the status to "Done", but I have two problems:

1-I cannot send the email in HTML, it sends in simple text, I have seen this documentation http://docs.groovy-lang.org/latest/html/documentation/template-engines.html#_creation_of_a_template_engine, but I don't understand how it works.

2-My idea is to send the email automatically to the url of one of the custom fields. This custom field receive the data in XML format, the output is only the email address but in the preview of this plugin, I see this: <content>,<value>dsierrafernandez@euro-help.es</value>,</content>. Is there a solution?

Anyone knows how to solve this two points?

Best regards,
David Sierra

Comments

Daniel Yelamos [Adaptavist]

Hi David.

I don't know if #2 is possible to be honest.. Regarding how to send you email in HTML, Jenna answered a question about this awhile ago, you can see it here.

I'm going to try to search for an example you can use.

Cheers!

DYelamos

Daniel Yelamos [Adaptavist]

You can also check out our documentation here.

David Sierra

Dear Daniel:

Thank you for your help!

I'm trying to do an email, but I don't understand how it works hte scripts, or the Groovy script. If I put a template in the "Email template" field of ScriptRunner, I have this error:

"Failed to parse template script (your template may contain an error or be trying to use expressions not currently supported): startup failed: GStringTemplateScript2.groovy: 2: illegal string body character after dollar sign; solution: either escape a literal dollar sign "\$5" or bracket the value expression "${5}" @ line 2, column 42. plate() { return { out -> out << """ISSU ^ 1 error"

Do I need a Script to send the email?, I can't send an email (with the parameters of the issue like the .key, .displayName...) without the script?

Greetings,

David Sierra

Daniel Yelamos [Adaptavist]

Can you include your code please?

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