nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Importing a word document to a page (doc, docx) gives error "Invalid file type. Only word documents

Dimitris Preketes

Hello!

This is rather self-explanatory, but basically, on confluence when I try to import a Word document to a page I get the error "Invalid file type. Only word documents are supported.". I was trying to upload a .docx. Saving as .doc still doesn't get me past this error.

I'm wondering what I might be doing wrong?

Accepted answers

Dimitris Preketes

It looks like I found my answer.

The original docx I had really wouldn't import. However, I was converting to .doc using libreoffice, and apparently they do things a little different. Using Microsoft Office to convert to doc worked for me.

Now I have to solve the problem of the actual import being depressingly lacking, but that's another issue.

Thanks!

All comments

Nic Brough -Adaptavist-

It usually means the file is in a Word based format that Confluence does not understand. You tried "saving it as a .doc", but was that .doc format one of the older ones?

Dimitris Preketes

Hi Nic,

Yes, it was the 97-2003 format. I also tried the XML doc format.

Nic Brough -Adaptavist-

Does it work with other documents? Something simple saved as a word 2003 format maybe?

Dimitris Preketes

It looks like I found my answer.

Now I have to solve the problem of the actual import being depressingly lacking, but that's another issue.

Thanks!

Dimitris Preketes

Nic,

Thank you for your help. I ended up finding the solution on my own.

I appreciate you taking the time to help me out!

Nic Brough -Adaptavist-

Ahh, I was halfway there. The doc was in the wrong format, but not caused by Confluence bugs or Word doing odd things!

Jeff Matulevich

Has this been or will this be addressed?

@Nic Brough -Adaptavist-

Jaime Drysdale

Hey Jeff, this has been an issue since before 2015... so don't hold your breath.

I gave up in it a while ago... I now copy and paste the content of the word document into a new confluence document. You then need to re-imbed the images but it doesn't take long once you get a rhythm doing.

Hang in there bud.

Jeff Matulevich

I just sent my word docs to a co worker with a MAC. Poof went right in an no issues.

So if you have access to a MAC it will work correctly with *.docx

Thanks @Jaime Drysdale

Jaime Drysdale

I do have a MAC...

Awesome, and thanks for the tip.

Jaime

Suporte Técnico_v1u1ep

It happens to me, unable to upload a doc file. In my case, the doc file was generated by exporting from Atlassian in another server. No creation with MS Office or Libre Office, or whatsoever. !! Sorry ... Still looking for an alternative to Confluence ... What am I expected to do??

Nic Brough -Adaptavist-

I would look to fix whatever you've done wrong in the install, or forget it and just move to your inferior alternative.

Suporte Técnico_v1u1ep

Well, in my case, the "install" that is refusing to import a .doc file is Confluence web. Not a server i had installed myself.

Nic Brough -Adaptavist-

OK, so you'll need to talk to your admins about what they have done to break it.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

import