My workspaces is gone! Why?

Question

Hi, guys!

Today my workspaces is gone, disappear. No notice, no recovery option, no listing options.

Anyone more with issue?

How I'm fix this?

Help-me, Please!

Tomislav Tobijas · Accepted Answer

Hey @Silas Ribas Martins ,

There have been a couple of similar reports in the past, and in some cases, the workspaces were just deactivated rather than permanently deleted. 👀

Could you check the following?

* All workspaces:

https://bitbucket.org/account/workspaces

* Deactivated workspaces:

https://bitbucket.org/account/workspaces/deactivated

* Atlassian Administration: https://admin.atlassian.com — if you're an organization admin, check whether the Bitbucket subscription is still active.

Atlassian previously carried out a cleanup of unused Free Bitbucket workspaces, so that could be one explanation. You can read more about it here. 🧹

There have also been cases where workspaces disappeared because of subscription/billing issues or account access changes.

If none of the above helps, I could try pinging the forum support team to take a look.

Cheers,

Tobi