nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to forward link to Rovo Custom Agent?

Duy Truong

Hi,

I am excited about the launching of Rovo, and have already started working on configuring Custom Agents for our company's needs. Howeve, I am struggling to forward the URL of the Custom Agent to my colleagues.

I went to Browse Agent -> clicked the ... on the Custom Agent -> clicked Copy URL, but the copied URL could not open the link to the Custom Agent. Please see the screenshot below:

Would appreciate some help. Thanks!

Comments

Alfredo Huitron

Hi @Duy Truong ! I'm attempting to reproduce this, can you share the agent link with me? And can you try copying the agent link when you're in Confluence/Jira and again in full screen mode?

Duy Truong

Hi Alfredo,

Thanks for reaching out! Upon reading your suggestions, I tried navigating around and actuall found that:

If I want the URL that opens the Custom Agent directly, I need to go to Browse Agent -> click the ... on the Custom Agent -> click View Agent
A popup window will open showing the Custom Agent's information, then I need to click Chat to Agent
It will direct me to the Rovo Chat window with that Custom Agent, and I can copy the URL of that window and bookmark for further use when I want to quickly access that Custom Agent directly

Btw, the link to the agent's full profile is https://home.atlassian.com/people/agent/38b3ad8d-f91d-478a-9317-781cf60cbd7f

So all in all my issue is more or less resolved. I still can't access the agent's full profile, but I don't actually need that (yet).

Best,

Duy

Alfredo Huitron

Glad you were able to figure out a work around! We're looking to fix this agent link issue soon so you can navigate to the agent profile as intended.

Welcome!

It looks like you're new here. Sign in or register to get started.