nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Unable to create issues of Request Type

Deekshitha Sadananda

We are unable to create "Request" type issues. The issue is specifically with the Request type "Feedback" . When we fill all the details selecting request type as "Feedback" and click on the "Create", Nothing happens.

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Mohanraj Thangamuthu

As there is no error on UI when issue creation fails, you could capture the HAR file to check if you notice any error. https://confluence.atlassian.com/kb/generating-har-files-and-analyzing-web-requests-720420612.html

Deekshitha Sadananda

Hi @Mohanraj Thangamuthu

I'm seeing this error in console. Screenshot 2023-08-21 233420.png

Deekshitha Sadananda

Screenshot 2023-08-21 234730.png

Deekshitha Sadananda

Hi @Mohanraj Thangamuthu
could you please check the above attached images and advise?

Mohanraj Thangamuthu

Hello, Thank you for the update. From the "Network" tab in browser logs, could you let me know whether you notice error starting with 4xx or 5xx. Its not clear in the screenshot. Thanks

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