One of our developers inadvertently added 300 attachments to an issue. I want to delete them all. I am a project admin and according to our Permissions, I should have this access. When I click on ... I do not see the Delete All option.
@Bobbie Crane Welcome to the Atlassian community
To be able to delete all attachments you must be an admin as stated in the documentation https://support.atlassian.com/jira-software-cloud/docs/delete-all-attachments-in-the-attachments-panel/
As noted in my question, I am an admin
Are you on a cloud instance?
Yes
@Bobbie Crane Couple of items to check.
Are you a project admin on the project you are trying to delete the attachments in? Even if you are a Jira admin if you do not have project admin rights you will not see the feature.
Do you see the three dots next to the attachment button?
Is this a Jira Software project? If it is a JSM project then you have to delete the comments that contain the attachments. If one comment contains 300 attachments just delete the single comment.
It looks like you're new here. Sign in or register to get started.
