Any idea why i can no longer expand tasks to show subtasks in jira work management projects, timeline view?They were there yesterday and now i can't expand?
Hello @Lauren Kirt
Are you working with a Team Managed project or a Company Managed project? That will show at the bottom of the panel on the left.
Can you provide a screen image of what you see in the timeline view?
Can you provide a screen image of the issue details to prove the issue has subtasks?
Have you tried a different browser or an incognito browser?
I'm not having any trouble expanding items in the timeline view to show subtasks on either type of project
Hi there. We use both team and company managed projects.
The highlighted area is where i would normally see the arrow to click which drops down all subtasks within that one task,
sorry, what do you mean? each tasks has multiple subtasks.
Yes, i've tried opening it in a different browser also.
It's not just me, my colleagues have also lost the ability to expand. I'm wondering if it's an update that's been applied?
Can you share with us a screen image of one of those issues, displaying the issue details and showing that it has subtasks? Example:
I have not seen any change in my Jira Cloud instance that would account for this. But if it is caused by a new release the roll out may not be complete.
If you are working with a paid subscription your Jira Administrators can open a support case with Atlassian and grant them access to your instance to investigate directly.
https://support.atlassian.com/contact/#/
I also dont see an option to expand the sub-tasks in timeline view. Is this feature really exists?
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