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If Equals smart values not working for issue status

Andrew Stolcers

Hi, I'm trying to use smart values to return a list of subtasks for a given task that are of a certain status. I've tried 2 different approaches and still am unable to return any results.

Approach 1 (integer):

{{key}} {{status}} 1

Approach 2 (string):

{{key}} {{status}} 1

Neither of the above return any results in the results log. However, when I have it return status with no conditional, it confirms there are multiple subtasks of status '10001'. I've also tried adding spaces for {{ #if}} and {{ /}}. This returns the full list of subtasks without properly applying the conditional.

Second question, what would I do if I wanted to add a second conditional? Only show subtasks of status '10001' and assignee with display name '1234'?

Thanks in advance!

Accepted answers

Bill Sheboy

Hi @Andrew Stolcers -- Welcome to the Atlassian Community!

I do not believe that smart value, list filtering works with the Server/Data Center version of automation yet.

The only work-around I can think of would be to use JQL for your conditions with a branch, enabling the bulk-handling feature, and then use the {{issues}} smart value to handle them as a set. Using this approach allows adding multiple conditions to the JQL.

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Andrew Stolcers -- Welcome to the Atlassian Community!

I do not believe that smart value, list filtering works with the Server/Data Center version of automation yet.

Kind regards,
Bill

Andrew Stolcers

Hey Bill, thanks for the quick reply.

I can successfully create a filtered list by subtask assignee using the lines below. Is there a reason why this would work, but filtering by status wont?

Taking one step back, my ultimate goal is to send a recurring email with the following.

For all issues with status 'X', send email to the requester with a list of subtasks if they are status 'Y'. I've tried playing around with the branches previously, but I don't think I'm able to call in the issue requester if i drill down to subtasks in a branch?

Bill Sheboy

Interesting that the filter worked, although that is good news!

Let's try your code with a more specific condition on the id for the status...rather than letting it assume the default attribute:

{{#issue.subtasks}}
  {{#if(status.id.eq(10001))}}{{key}} {{status}}{{/}}
{{/}}

Andrew Stolcers

Oh man, that was it!! Success!! Thanks!

How would you add an 'and if' for another condition?

Thanks again.

Bill Sheboy

You do that with the and() expression, like this:

{{#issue.subtasks}}
  {{#if(and(status.id.eq(10001),assignee.displayName.eq("1234")))}}{{key}} {{status}}{{/}}
{{/}}

https://confluence.atlassian.com/automation/jira-smart-values-conditional-logic-1081351607.html

The logical and() and or() functions only accept two parameters, and so if you need more conditions they need to be nested, like this:

and(conditionA,and(conditionB,conditionC))

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