nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Board Filter Not Returning Any Issues After Addition of "Epic Link" != PJ-999

Krista Nicol_9ccbeb

I'm an admin for Jira at my company. A user reported that their board is not returning any issues after they added a query at the end of their filter to say ["Epic Link" != PJ-999] (to exclude one epic from their board). In the issue search (factoring in the subfilter), there are 187 issues returning that should appear on the board.

For reference, the query below is what we're experiencing issues with. The names of specific components and projects have been adjusted for privacy. The board populates when "Epic Link" != PJ-999 is removed. It is a Kanban board.

project = PJ AND "Epic Link" != (PJ-999) AND (issueType = Epic OR (issueType != Epic AND component in ("Comp1", "Comp2", "Comp3", "Comp4", "Comp5", "Comp6", "Comp7", "Comp8", "Comp9", "Comp10", "Comp11")))

This board also has a sub-filter which is as follows:

NOT (resolution = Done AND resolutiondate < -7d AND status in (Done,Cancelled))

I checked the column mappings and they were set up correctly and the board had no problems returning issues before the Epic Link query was included.

Any help would be appreciated!

Accepted answers

Jack Brickey

Are there any issues that do not have anything in the epic link that you wish to include? If so then I think you would need to add OR "epic link" is EMPTY

Have you try to copy and paste that filter into an advanced search to analyze what is an is not seen? I would break the filter into parts and perform the search to better understand what is happening.

All comments

Jack Brickey

Are there any issues that do not have anything in the epic link that you wish to include? If so then I think you would need to add OR "epic link" is EMPTY

Krista Nicol_9ccbeb

Thanks for getting back to me so quickly!

Sorry, I should have clarified - the "issue search" I reference is the Advanced Search. We don't want to include the issues with no epic link.

I tried the full query (board filter query + sub-filter) and got 187 results.

When I try the full query (board + sub) without the Epic Link statement, I get 526 results, however, the Epic in question only has 24 attached issues.. any ideas?

Jack Brickey

So do you only want issues that meet the following criteria?

Epic link is not Empty

Epic link is not PJ-99

Component includes one or more of : "Comp1", "Comp2", "Comp3", "Comp4", "Comp5", "Comp6", "Comp7", "Comp8", "Comp9", "Comp10", "Comp11"

oh, and also include all epics other than PJ-99????

If so maybe this...

project = PJ AND ((issueType = Epic and issuekey != PJ-999) OR (issueType != Epic AND "Epic Link" != (PJ-999) AND "Epic Link" is not Empty AND component in ("Comp1", "Comp2", "Comp3", "Comp4", "Comp5", "Comp6", "Comp7", "Comp8", "Comp9", "Comp10", "Comp11")))

Krista Nicol_9ccbeb

Adding "Epic Link" is not Empty worked!! Thank you!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira

jira-server