The color descriptions of different major outages (downtime)

Question

Hi everyone,

I'm trying to find out how much is the downtime of major outages, when they are red/yellow/orange? Starting from how many minutes/hours the status is red, yellow or orange ?

And what exactly means 'No data exists for this day', if the status is blue?

Thanks in advance. I'll really appreciate your help!

Stephen Sifers · Accepted Answer

Hello @gayane_karapetyan and welcome to the Community!

This is a great question, and you're not the first to ask about this. We do have other posts which have answers that help give options into what you're looking for. You can find those posts at:

* https://community.atlassian.com/t5/Statuspage-questions/Export-Data-Report-on-historical-availability/qaq-p/1785703
* https://community.atlassian.com/t5/Statuspage-questions/Export-Report-All-Component-Availability-Metrics/qaq-p/1574053

We also have documentation around this that can be found at Display historical uptime of components.

Lastly, since Statuspage is driven by either a manual update or an integration it won't be your reporting engine for incidents, outages, or failures. The best place to gather exact and precise information would be to report on the ticketing system or monitoring system that feeds information into Statuspage.

Regards,
Stephen Sifers