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Pre defined template ticket

Suma Pralhad Kustagi

Hi,

Can you let me know we are able to pre define a template when user create a new jira ticket for Jira server.

Regards,
Suma

Accepted answers

KAGITHALA BABU ANVESH_z1zl10

Hello @Suma Pralhad Kustagi ,

Predefined means, every time any user tried to create a issue, it should display some of the fields by default without going to configure fields ?

Being a Jira Project Admin / Admin.

whatever fields you choose when creating a issue same fields will be applied to all the other users, This is my assumption only.

All comments

KAGITHALA BABU ANVESH_z1zl10

Hello @Suma Pralhad Kustagi ,

Predefined means, every time any user tried to create a issue, it should display some of the fields by default without going to configure fields ?

Being a Jira Project Admin / Admin.

whatever fields you choose when creating a issue same fields will be applied to all the other users, This is my assumption only.

Suma Pralhad Kustagi

Hi Anvesh,

I gone through some posts , i also see that there are some add-ons available. So wanted to check if any free plug-in available.

Regards,

Suma

KAGITHALA BABU ANVESH_z1zl10

Hi Suma,

You can check these below.

Issue Templates for Jira

Easy Templates for Jira Issues

Smart Issue Templates for Jira

Suma Pralhad Kustagi

Hi Anvesh,

Thank you for the details.

Daniel Ebers

While all of the linked Apps provides value they are not free and require payment.
Depending on how tight budget is and what you expect from a solution HTML links could suffice. When an user clicks on them the screen is pre-filled with data provided by the link.

On the other hand, you would need to place the link "somewhere", on a webpage, or in an e-mail - so, yes, it is a good solution but not the prettiest.

You can read more here:
https://confluence.atlassian.com/jirakb/how-to-create-issues-using-direct-html-links-in-jira-server-159474.html

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