I'm trying to grant read only access to a colleague on a Confluence page. The Help info says: Grant access To grant access to a restricted page: * In the request access email, choose Grant access. You'll be taken to the restricted page, and a dialog will appear with the access request. Which email is it referring to ?

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grant access - request email....

Myriam MvdW

I'm trying to grant read only access to a colleague on a Confluence page. The Help info says:

Grant access

To grant access to a restricted page:

In the request access email, choose Grant access.
You'll be taken to the restricted page, and a dialog will appear with the access request.

Which email is it referring to ?

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Nic Brough -Adaptavist-

When someone asks for access to a page, it emails the people who have the right to grant it.

Myriam MvdW

unfortunately, when the user request access, the message/page doesn't give him the possibility to select the option "request access". It just tell him "you don't have the permission to view this page" ... because it's inheriting restrictions from the page from a parent page ...

Nic Brough -Adaptavist-

Ok, so you can ignore the bit about email then.

Myriam MvdW

What is the next step then? How can he be granted access?

Nic Brough -Adaptavist-

I'm sorry, I thought the question was about the mention of the email.

To grant them access, you will need to log in as someone who can manage restrictions in the space, go up to the top-level page that is blocking access, and edit the restrictions on that, adding this new person in to the list of people who can see the page and its children. You may need to repeat that if there are other restrictions on higher pages.