Hello Assist,
I have use service desk. But in my service desk show me like this error "Jira Service Desk is licensed but not currently installed."
If I follow following post : "https://confluence.atlassian.com/jirakb/the-error-jira-software-service-desk-is-licensed-but-not-currently-installed-is-shown-in-the-versions-licenses-page-974374058.html" 2nd step than my issue will be resolve? or any issue with plug in which i have already installed on it.Thanks
Yes, log in as an admin and use the "install" option on the "manage applications" page.
This article will be helpful for you
https://confluence.atlassian.com/jirakb/install-jira-service-desk-in-existing-jira-server-instance-849158594.html
Thanks for your reply.But it showing 404 error.
Thanks for your replay.but what about my old plugin? If i install then plugin remaining as it is? or i need to reinstall all plugin?
What old plugin? I thought you were trying to install Service Desk?
Like i have already installed jira service desk. but i think when i update my plugin's after give me this error.when i search online this issue i found one link regarding https://confluence.atlassian.com/jirakb/the-error-jira-software-service-desk-is-licensed-but-not-currently-installed-is-shown-in-the-versions-licenses-page-974374058.html this one.In this, link 2nd step is you need to "Rename the $JIRA-Home/plugins/installed-plugins directory to $JIRA-Home/plugins/installed-plugins2" and then installed service desk.So i will try this one then my old plugin removed or remaining as it is?This is my question
What happens when you click install in that screenshot you have given?
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