nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Time to SLA database schema

Gleb Kartashov

Hi! Can I please get a detailed database schema for Time to SLA plugin? Need to find "Overdue duration field" table. Thanks!

Found this article:

https://confluence.snapbytes.com/display/TTS/Using+SLA+data+stored+in+database

which doesn't display all fields. Didn't help much

Accepted answers

All comments

Gökçe Gürsel {Appfire}

Hi Gleb,

Thanks for your question. If you open a support ticket through this link , we will gladly help you.

Have a nice day.

Ming P

why I could not find this table in my jira database? My jira version is 8.5.

Gökçe Gürsel {Appfire}

Hi Ming,

Could you give me a bit more information about your use case? What information do you exactly need from the TTS database tables? You can also open a support ticket in our customer portal to discuss this in detail.

BR,

Gökçe

mirunadriana

Hello @Gökçe Gürsel {Appfire} ,

I want to add a new calendar in TTS Calendars, and I want to find this table in our database. Do you have any idea what's the name of this table?

Thank you!

Tuncay Senturk _Snapbytes_

Hi @mirunadriana

The name of the table is AO_C5D949_TTS_CALENDAR

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira-service-desk

jira-service-desk-server

time-to-sla