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we couldnt save your changes check your connection then give it another try

David McCallum_d80t8s

this happens when i try to enter new data in the time tracking feature for some of my tasks

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Bastian Stehmann

Hi @David McCallum ,

Welcome to the Community.

Are you on cloud or server? Did you check, that your connection does not have any problems?

David McCallum_d80t8s

I dont know what being on cloud server means but my connection does not have any problems

Bastian Stehmann

Does your jira have an url like yyy.atlassian.net , then you are in the Atlassian cloud. If not, it is probably an self hosted server instance .

David McCallum_d80t8s

Uh yes it does have a url so I guess I am in the cloud

Bastian Stehmann

Ok, if the problem still exists, you should reach out to the Atlassian support then, they can investigate this further.

You can find the support here https://support.atlassian.com/contact/

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