Currently we are experiencing sporadic slowness when searching content in JIRA.
Example: Searched printing... took over a minute to load results.
Suggestions on how to speed this up?
Quick Search searches for the entire array of tasks to which the user has access. If it is a lot of tasks, there can be delays.
If we are talking about Jira Server / DC, then it can be diagnosed and treated.
And in any case, it is better to always indicate which project you are searching for: JC test text, where JC - project key.
You can read more about smart search here: https://confluence.atlassian.com/jiracoreserver073/quick-searching-861257204.html#Quicksearching-Smartquerying
@Lady Di
We are running JIRA Core Server; I would like to diagnose because typically we get results within milliseconds.
For a few weeks now, any search results or clicking on dashboard counts takes a long time to populate results.
Even with a more specified search based on clicking counts in dashboards, it still takes close to a minute to load.
- Jonathan
Note: This is a pretty small environment when it comes to data and content. It shouldn't be chugging yet
Hi Jonathan,
can you share your atlassian-jira-slow-queries.log file? If there is something interesting.
@Petr Vaníček
Do you happen to know where we would find that on the server?
We see catalina, localhost, manager, host-manager, and access_log.
You can find this log in HOME (data) folder. Did you try make full (lock) reindex?
I'll try the lock index approach tonight.
atlassian-jira-slow-queries.log was not found in the log folder on Home.
We found the slow log, however nothing was logged in it since 2018....
The atlassian-jira.log, atlassian-jira-security.log are getting updated, but the slow queries one is not.
Per this post, JIRA should log any queries more than 400ms, The general issues search page took 1.5 minutes to load (https://jira.xxxxxxxx.com/issues/?jql=), but nothing was logged.
I'll try the locked index tonight an let you know if it helps. If not, I may open a case.
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