nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

got a fatal error after upgrading

Karl Feghali

hello,

after upgrading to the latest confluence server 13.9.2 which i previously had 6.9.2, i upgraded successfully and my database was backed up, but after launching the service in my browser chrome, I got a fatal error saying "

Confluence had problems starting up

This page is for Confluence administrators. If you're seeing this page, your Confluence administrator is probably working to restore the service."

What shall I do? Thx.

Regards,

Karl

Accepted answers

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Shannon S

Karl,

I'm sorry, but which version of Confluence are you upgrading to? Confluence 13.9.2 doesn't exist yet. The latest version is 6.14 as of this thread.

My tip for this would be to have a look at your Confluence Server logs to see what error message is actually being triggered. Then we would be able to help you with this.

It will also help to know the exact steps you took to perform the upgrade.

Thank you!
Shannon

Karl Feghali

Hello Shannon,

I meant to say 6.13.2 my mistake. anyways i reverted back to the old version and everything worked well. but i still prefer to re-upgrade to the latest version to get all the new features. i will backup the entire home directory folder and re-attempt to re-install the latest version. if any errors show up again, i'll send you the server logs here.

Kind Regards,

Karl

Shannon S

Great, thank you for confirming, Karl!

If you continue to have any issues, you might have difficulty sending your server logs through this forum. My advice would be to pull out the individual error messages related to the problem and share that here. Otherwise, you're likely to get an error message if you try to post.

Keep me updated on how it goes.

Regards,

Shannon

Karl Feghali

hello I need some help

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