Creating a dropdown field in a Request Type

Jonathan Pierson

Hello,

I am trying to create a Request Type for a hardware/software order form in Jira Service Desk. It would be much easier in several forms to use drop-down selectors rather than text prompt entries for the form I am trying to create. Is it possible to define a visible field as a drop-down selector, or anything but a text prompt?

While creating this ticket, I was shown this article, but it does not apply to my product.

Jakub Hanak

Hello @Jonathan Pierson,

create new custom field and select "Select list (single choice)" and then define indivuaul options from which your users will choose.

See here: 

https://confluence.atlassian.com/adminjiraserver/adding-a-custom-field-938847222.html 

Best regards,

Jakub