How to get assignee field beside requester field in customer portal page in Jira service desk cloud.

kedar

How to get assignee field beside requester field in customer portal page in Jira service desk cloud.

Angélica Luz

Hi Kedar,

Thank you for reaching out to Atlassian Community!
Currently, it's not possible to add the assignee field on the customer portal, this field is available and visible only on the agent view.
We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-328
Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica