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Importing Word docs - what is the maximum imported image size?

Rumceisz

Hi All,

in the past there was a menu in the Office Connector admin console where we could set the max imported image size of a Word doc:

https://confluence.atlassian.com/display/DOC/Configuring+the+Office+Connector (but you can only see this on the picture!)

Now it's gone.

Where could we set or only check these data?

Thanks in advance,

Rumi

Accepted answers

PeterKoczan

Hi,

most likely then this is going to be the mentioned bug (https://jira.atlassian.com/browse/CONF-15672)

I suggest you to add a vote on it and share your thoughts in the comments so that it will gain more attention and be fixed sooner in a future release. There's no workaround for this that I know about

Regards,

Peter

All comments

PeterKoczan

Hi Rumi,

In the latest Office Connector release I still see this option under Confluence Admin > Manage Add-Ons > Office Connector Plugin > Configure

Can you please check your plugin version?

Kind regards,

Peter

Rumceisz

Hi Peter,

we have version 2.1.10

You can see on the attached screen that those menu is missing! Not able to attach screen:((

Rumceisz

attached..........

PeterKoczan

Hi Rumi,

Could not find the screenshot. Can you by any chance open a ticket with us at href="http://support.atlassian.com%20">http://support.atlassian.com attach the screenshot there and refer to this answers thread. We can investigate there then get back here with the outcome for the joy of public.

Cheers,

Peter

Rumceisz

Hi Peter,

thanks for the support!

I do it right now.

Rumi

Rumceisz

Hi Peter,

here is the screenshot.

Thanks,

Rumi

Connector

PeterKoczan

Hi,

Can you also let me know your Confluence version please?

Thanks,

Peter

Rumceisz

v4.3.2 we have

TamasS

of course:

v4.3.2

Rumceisz

Hi Peter,

have you got any idea where could we check?

Thanks,
Rumi

PeterKoczan

Hi,

As it seems this option is only present since 5.x: https://confluence.atlassian.com/display/CONF43/Configuring+the+Office+Connector

4.3 and earlier docs do not mention anything regarding this, thus I believe there was no such limitation for that. Do you face any problem uploading larger images in word documents?

Regards,

Peter

PeterKoczan

Hi,

indeed in 4.3.x it is not displayed on the GUI. let me do some quick research and get back to you. (egyébként üdv, látom Magyarországról vagy )

Cheers,

Peter

Rumceisz

Hi Peter,

thanks for the support! (szia, igen:) üdv a kánikulából:)

Rumi

Rumceisz

Yes, the larger uploaded images show fragmanted.

PeterKoczan

Hi,

I believe that is not due to the size limitation but rather the following bug: https://jira.atlassian.com/browse/CONF-15672

Also, there's a similar problem affecting .docx format only, you may want to try to save the document in the old .doc format and try the import that way.

Kind regards,

Peter

Rumceisz

Hi Peter,

we tried with the old .doc format and the result is the same buggy.

Best Regards,

Rumi

PeterKoczan

Hi,

most likely then this is going to be the mentioned bug (https://jira.atlassian.com/browse/CONF-15672)

I suggest you to add a vote on it and share your thoughts in the comments so that it will gain more attention and be fixed sooner in a future release. There's no workaround for this that I know about

Regards,

Peter

Rumceisz

Hi Peter,

thanks for the support!

So that means that there is no image size limit below Confluence version 5?

Thanks,

Rumi

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